Results 1 to 4 of 4
  1. Thread Author  Thread Author    #1  
    Nero's Avatar

    Posts
    2 Posts

    Default Unable to Reset

    I picked up my Captivate yesterday and everything had been working well. I have not rooted or attempted anything of that nature. I noticed today, that I was unable to download any applications from the market. I just attempted to do a factory reset and am receiving the following message, 'No reset was performed because the System Clear service is not available'. Any thoughts on how I should not proceed?

    Thanks,
  2. #2  

    Default

    Did you try a phone reboot?
  3. #3  

    Default

    I'm having the exact same problem with the review unit I received yesterday. I installed Google Voice, updated Google Maps, and added my Google account. That's it. Now I can't download apps and get that same message when trying to perform a factory reset.
    The Android Blog - Latest Android Smartphone News and Reviews
  4. #4  

    Default

    I found this and seems to have fixed my Market download issue and then I was also able to perform a factory reset.

    1. go to your settings
    2. select "applications"
    3. then select "manage applications"
    4. press menu and select "filter" then "All"
    5. scroll down to:

    a) "Checkin Service" then select "clear data"
    b) "Download Manager" then select "clear data"
    c) "Google Apps" then "clear data"
    d) "Google Talk Service" then select "clear data"
    e) " Market" then select "clear cache"
    The Android Blog - Latest Android Smartphone News and Reviews

Posting Permissions

B