Mail Question: Delete Mail from Server

valueman

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Jul 23, 2010
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Another basic question from a user migrating (possibly) from Blackberry:

One of the things I loved on the BB was the ability to check mail on a POP3 account, and delete the mail off the server after reading it (if I wanted to). I can't seem to figure out how to do that with the Captivate.

For example, when I travel I will use the phone to acess work email. Many times I want to just delete an email after reading it, so I won't have to reload it and delete it when I check mail using Outlook on my laptop. Not using Outlook is not an option.

Any suggestions/tips?
 

Simba501

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Jul 21, 2010
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That option is available when you set up the email account (and in the settings afterwards). It gives you the option to "Delete Email from Server", "When I delete from Inbox"...
 

anneoneamouse

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Try Touchdown ($20) or K9 Mail (I think free).

I use Touchdown - we have exchange / activesync at work, and Touchdown allows me to remotely search the corporate global address book, which is worth it when I travel.

AoN
 

valueman

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That option is available when you set up the email account (and in the settings afterwards). It gives you the option to "Delete Email from Server", "When I delete from Inbox"...

Hmmmm....I looked and looked and could not find such an option. Could you help with specifics on where that setting is?
 

Simba501

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Go to your email inbox on your device. Hit the menu button, then account settings, scroll down a little and hit "incoming settings", then near the bottom you'll see "delete email from server", with a menu option directly below it
 

valueman

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Go to your email inbox on your device. Hit the menu button, then account settings, scroll down a little and hit "incoming settings", then near the bottom you'll see "delete email from server", with a menu option directly below it

Many thanks. I am not sure I would have ever thought to look for it there.

I changed the setting, but it did not work they way it should. It did not delete mail off the server when I sent test messages.

I got a copy of K9 and that seems to work fine.
 

Simba501

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No problem. The mail will not be deleted off the server until the device email updates. For example, my email is set to update hourly. If I delete a message, that message will still be on the server until the device updates an hour later.
 

thenewt

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Aug 14, 2011
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I cannot locate the "delete from server" option on my Samsung Infuse.
I have already set up the accounts.
When I go to Incoming Server settings , they are all there on my phone except for "delete from server". It just isn't there. So when I delete an email from the Mail app, it stays on the server which I DON'T want.

I have installed K-9 mail, and it has the correct settings that allowed me to delete from the server. But not the built in Mail app?

ANY IDEAS?

Thank
Newt
 

shaylou

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Aug 30, 2011
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I am using an EVO 4g and there is no setting to delete from server on my outlook. Funny thing is, there is a setting to delete from server on my hotmail on the same phone. I have the box checked to delete from server on that mail setting but it does not delete anything. I travel a lot and I am always getting a full email alert (I get 70 emails a day). This is a big problem for me, I could really use some help with this. My guess is that it is how the account was first set up on the phone (pop or whatever). Thanks for your help.