SMS quit working

[smurph#AC]

For some reason last I stopped receiving text messages. I know several people have sent me messages. I've checked settings on Handcent and the standard messaging app, with no luck.

Any suggestions?

Smurph

 

[Duvi]

check wireless.att.com and make sure it's on.

try to do a hard cycle on your phone (battery pull)

then try typing #002# and hitting dial (phone app), reboot and try again

also, try to remove it and then add it again.

hope that helps.

 

[smurph#AC]

I chatted with AT&T for about 40 minutes on Friday. No luck! The rep said take it back to the store. As I left my office for the store, I received 30 text messages. I don't know what the rep did, but it started working. I took it back to the store and they would not give me a new phone.

Within 30 days, do I have to give a reason to replace the phone?

 

[Simba501]

This happened to me once, except I couldn't send text messages. I was about to call AT&T, but decided to try something. I went in and out of airplane mode, and it was working again. And it hasn't repeated the problem since...weird

 

[SlimJ87D]

I chatted with AT&T for about 40 minutes on Friday. No luck! The rep said take it back to the store. As I left my office for the store, I received 30 text messages. I don't know what the rep did, but it started working. I took it back to the store and they would not give me a new phone.

Within 30 days, do I have to give a reason to replace the phone?

I had this problem, and it was not the phone.

CALL TECH SUPPORT! Not customer support.

Tell them that you want your line "refreshed" and that this happened to a friend (me) and when they refreshed my line it fixed the problem.

EDIT: Sorry, i just read your post fully. But trust me, it's not the phone, it's ATT not setting up your new SIM card right when you got the new phone.