- 09-24-2010, 07:04 PM #2
- 77 Posts
Personally I don't blame anything on Samsung (I do blame the original problem on them of course). This was ATT's update. ATT is really starting to get on my nerves. I love the 3g service in my area and never had a problem with dropped calls or anything but the level of knowledge of the average ATT employee or tech support rep is appalling.
That being said I love my captivate and I love Samsung products. Call me a fanboy if you will but I'm hoping in the end Samsung will come through for its customers.
- 09-24-2010, 07:11 PM #3
Its up to the carrier to give correct information for their network to the manufacturer to produce the software updates. Its on both of them. Now i am not defending att or bashing samsung. But it falls onto both of them. Not just one
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- 09-24-2010, 07:37 PM #4
- 77 Posts
- 09-25-2010, 10:24 AM #5
A must watch:
Testing Samsung's GPS improvements [video]
BTW, people can talk to AT&T reps all they want. We talk to corporate. Not that reps are necessarily misinformed -- we just go higher.
And if I have to see one more "BREAKING NEWS!!!!" or "EXCLUSIVE!!!!!" title on something that's just FUD, I'm gonna lose it. :P