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Although I have rooted and changed to Cognition, I understand why people wait. For what these devices cost it is not unreasonable to expect the update. Why root when you shouldn't have to? Rooting is not without potential problems - big ones.
Originally Posted by Slayers
I waited a long time before deciding to take the plunge. For a new Android user the prospect of rooting is rather daunting. However, with all the help available in the Forums, it was a simple process. However, I know others who did not find it so simple.
Right now my advice to any Captivate user would be to root and switch to Cognition or some other ROM. After doing that it was like I had a totally new (and different) device.
I would not join any class action lawsuit. I got what I paid for - a device with Android 2.1.