Hi - been using / suffering with Captivate since August '10.
"Upgraded" phone to Froyo yesterday. Took hours, as I grappled with Kies mini recognizing the phone, then the computer recognizing the phone. After switching USB cords, I finally got everything to work, successfully installing Froyo on my Cappy.
Prior to installing Kies mini and Froyo, my WIN7 64bit Dell had zero problem installing the device driver when plugging the phone into the computer. Since Kies mini, something has happened to the device drivers, as now when I plug the phone in, I get a message that the phone is an "Unknown device". I've restarted both the computer and the phone, tried to have windows fix the problem - I'm now out of ideas.
Thanks for your time.
"Upgraded" phone to Froyo yesterday. Took hours, as I grappled with Kies mini recognizing the phone, then the computer recognizing the phone. After switching USB cords, I finally got everything to work, successfully installing Froyo on my Cappy.
Prior to installing Kies mini and Froyo, my WIN7 64bit Dell had zero problem installing the device driver when plugging the phone into the computer. Since Kies mini, something has happened to the device drivers, as now when I plug the phone in, I get a message that the phone is an "Unknown device". I've restarted both the computer and the phone, tried to have windows fix the problem - I'm now out of ideas.
Thanks for your time.