Problem with Audio/Video Playing

**xcaggie08** · 05-18-2011, 10:33 PM

I have had an issue with audio and/or video playing on my phone ever since I upgraded to Froyo. I am on a stock phone.

My phone will work perfectly fine for 3 or 4 days and then all of a sudden it will no longer play my audio files or youtube videos online. It will still play the stock ringtones but if it is a ringtone that I have loaded onto my phone myself it won't play so I start missing calls because it won't ring. When I try to play any of these files in the stock media player it says "Sorry, the player does not support this type of audio file". When I try to play a youtube video it says "There was a problem while playing, touch to retry".

The funny thing with this problem is that whenever I power down and back up it works fine again...for 3 or 4 days before the problem comes back up. Any help would be greatly appreciated!

**DanielV#AC** · 05-26-2011, 04:49 PM

I hope someone replys with a solution or something to try. My stock froyo does the same thing, It will not play mp3s . DoggCatcher reports Error playing media - Android code: 0 (17,0). But havent tryied you tube. Reboot and it is fine.

**wreckit72** · 05-26-2011, 10:48 PM

I have the same problem with missing calls when the audio files stop working. It works for awhile again after powering down and back on.

**btuna** · 06-14-2011, 09:37 AM

Gentlemen, I have posted this in the Infuse forum, but I actually have a Captivate, and I can tell you that the problem seems to be the official Twitter app. I'm not kidding. I don't know why, but uninstalling the Twitter app appears to fix this problem. Third-party Twitter apps don't cause the problem, only the official one.

I found this after googling about this problem for several days. I thought it was unlikely that the twitter app could be the problem, so I didn't try it for quite some time. I finally uninstalled the app a few days ago and have not the audio/video playback problem since. Others in the Infuse forum have also tried it and report the same results. It appears to be confined to Samsung phones. Don't understand that either.

**shadowboxer524** · 06-16-2011, 01:30 AM

This was the solution I was looking for. I have a Droid Charge and I thought the problem might have been Grooveshark (because right after I installed it, I experienced the media problems). However, after uninstalling it, I continued to have them.

I just uninstalled Twitter. Hopefully that will resolve the issue. Thanks again!

**flight** · 08-04-2011, 02:37 PM

I thought I was the only one with this issue. Thanks for the hint, btuna. I'll see if removing the Twitter app fixes it and will report back in a few days.