I exchanged mine yesterday and the guy tried everything possible to avoid the exchange. told him how I couldn't even backup my phone on my PC since I rely on my notes daily at work. He offered an app that will backup to the cloud and bla bla bla. i also had (still have) issues with streaming radio or youtube, it stops to buffer about 3-5 times per hour. My Tune In Radio is set to buffer 30 seconds and still stops to buffer in the same places where my skyrocket NEVER buffered!
I said: "Look man, i want my phone to do the things Samsung and AT&T said it was capable of doing, I'm not buying apps to do things the phone is supposed to do but it really cant.
Or take your word that my device is perfectly fine, and I must be doing something wrong. After 30 minutes arguing with the guy, he agreed to exchange it.
I might have to exchange it for a 3rd note since this USB port feels like it's bent or damaged. I certainly will not pay $300 for a refurb unit.