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  1. Thread Author  Thread Author    #1  

    Default Difference in Insurance: AT&T vs. Best Buy

    Who has the better insurance plan? Best Buy or AT&T. I paid full price for my GN2 and it would be too painful to pay another $649 for a new phone.

    Sent from Samsung Galaxy Note 2 (AT&T)
  2. #2  

    Default Re: Difference in Insurance: AT&T vs. Best Buy

    Its not even a horse race, Best Buy by a 100 lengths
  3. Thread Author  Thread Author    #3  

    Default Re: Difference in Insurance: AT&T vs. Best Buy

    Why?

    Sent from Samsung Galaxy Note 2 (AT&T)
  4. #4  
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    Default Re: Difference in Insurance: AT&T vs. Best Buy

    I admittedly don't know anything about Best Buy's insurance but the thing about AT&T's insurance is that the deductible is often the (subsidized) price of the phone. See:

    I will also admit that I have never used the AT&T insurance (for the reason stated above) but I am curious if anyone has and what has been their experience with it.
  5. Thread Author  Thread Author    #5  

    Default Re: Difference in Insurance: AT&T vs. Best Buy

    Quote Originally Posted by NoNoiPhone4me View Post
    I admittedly don't know anything about Best Buy's insurance but the thing about AT&T's insurance is that the deductible is often the (subsidized) price of the phone. See:

    I will also admit that I have never used the AT&T insurance (for the reason stated above) but I am curious if anyone has and what has been their experience with it.
    Correct but $199 is still way better than $649 plus whatever monthly I pay. I broke my screen on HTC One X so not eligible for upgrade. So, I had to pay $649. Ouch!

    Sent from Samsung Galaxy Note 2 (AT&T)
  6. #6  

    Default Re: Difference in Insurance: AT&T vs. Best Buy

    Best buy doesn't have any deductible at all and no two incident limit

    Sent from my SAMSUNG-SGH-I747 using Android Central Forums
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  7. Thread Author  Thread Author    #7  

    Default Re: Difference in Insurance: AT&T vs. Best Buy

    Quote Originally Posted by Shanicenicolle View Post
    Best buy doesn't have any deductible at all and no two incident limit

    Sent from my SAMSUNG-SGH-I747 using Android Central Forums
    Can I get Best Buy insurance even though I purchased the phone through corporate AT&T?

    Sent from Samsung Galaxy Note 2 (AT&T)
  8. #8  

    Default Re: Difference in Insurance: AT&T vs. Best Buy

    Quote Originally Posted by Martinezma99 View Post
    Correct but $199 is still way better than $649 plus whatever monthly I pay. I broke my screen on HTC One X so not eligible for upgrade. So, I had to pay $649. Ouch!

    Sent from Samsung Galaxy Note 2 (AT&T)
    The best buy insurance is a monthly price of either 9.99 or 14.99 not sure but their is no deductible. Repeat NO deductible for claims. You get another phone in 3 to 5 business days. Only downside is it doesn't cover lost or stolen devices that's the only exception. But however if you don't receive your new phone within 10 business days then you get a gift card for the full price of your device. At that point you can either go but yourself a new phone or if you have an upgrade available use it and pay less for the new phone and use the gift card for something else. So definitely I would recommend getting the insurance at best buy it beats the 200 $ deductible on top of the monthly fee.

    Sent from my SAMSUNG-SGH-I317 using Android Central Forums
  9. #9  

    Default Re: Difference in Insurance: AT&T vs. Best Buy

    Quote Originally Posted by acordo01 View Post
    The best buy insurance is a monthly price of either 9.99 or 14.99 not sure but their is no deductible. Repeat NO deductible for claims. You get another phone in 3 to 5 business days. Only downside is it doesn't cover lost or stolen devices that's the only exception. But however if you don't receive your new phone within 10 business days then you get a gift card for the full price of your device. At that point you can either go but yourself a new phone or if you have an upgrade available use it and pay less for the new phone and use the gift card for something else. So definitely I would recommend getting the insurance at best buy it beats the 200 $ deductible on top of the monthly fee.

    Sent from my SAMSUNG-SGH-I317 using Android Central Forums
    9.99 for Android phones or 169.98 outright for the two years

    Sent from my SAMSUNG-SGH-I747 using Android Central Forums
  10. Thread Author  Thread Author    #10  

    Default Re: Difference in Insurance: AT&T vs. Best Buy

    Anyone familiar with Square trade? Good, bad, indifferent.

    Sent from Samsung Galaxy Note 2 (AT&T)
  11. #11  

    Default Difference in Insurance: AT&T vs. Best Buy

    Dumb question but do u have to buy the phone through best buy to purchase the insurance plan?


    Thanks, Ty
  12. Thread Author  Thread Author    #12  

    Default Re: Difference in Insurance: AT&T vs. Best Buy

    Quote Originally Posted by wenwa View Post
    Dumb question but do u have to buy the phone through best buy to purchase the insurance plan?


    Thanks, Ty
    I'm trying to find out too. Anyone know the answer?

    Sent from Samsung Galaxy Note 2 (AT&T)
  13. #13  

    Default Re: Difference in Insurance: AT&T vs. Best Buy

    Quote Originally Posted by Martinezma99 View Post
    I'm trying to find out too. Anyone know the answer?

    Sent from Samsung Galaxy Note 2 (AT&T)
    You don't you just need a receipt saying you purchased within 30 days and the phone to show its still in good condition. It also has to be a phone that you would have been able to buy through best buy

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  14. #14  

    Default Re: Difference in Insurance: AT&T vs. Best Buy

    Best Buy doesn't really cover water damage or major physical damage. Here is a quote from terms as listed on the Web Page:

    "ADH Exclusions: units that fall from elevated heights such as decks, balconies, or out of windows, units that have been run over or that fall from moving vehicles, damage from liquid immersion/submersion or any other secondary damage or using the product in a manner the manufacturer did not intend is not covered."

    Sent from my SAMSUNG-SGH-I747 using Android Central Forums
  15. #15  

    Default Re: Difference in Insurance: AT&T vs. Best Buy



    Sent from my SAMSUNG-SGH-I747 using Android Central Forums
  16. #16  

    Default Re: Difference in Insurance: AT&T vs. Best Buy

    Quote Originally Posted by LuisT View Post
    I just wanted to say Hi to everyone . I just received my G1 today in the mail. I decided on choosing the black g1. So far I LOVE IT !! Great device, and love the features on it.

    -Luis
    They'll cover water damage as long as you didn't drop it in a pool and leave it there or left it in the rain overnight type of deal

    Sent from my SAMSUNG-SGH-I747 using Android Central Forums
  17. #17  

    Default Re: Difference in Insurance: AT&T vs. Best Buy

    The major downside is that they don't cover lost or stolen

    Sent from my SAMSUNG-SGH-I747 using Android Central Forums
  18. #18  

    Default Re: Difference in Insurance: AT&T vs. Best Buy

    So, $440 for ATT insurance ($10 a month plus $200 deductible) or best Buy insurance that may not even cover your loss...

    I will probably be getting a new phone within a year anyway, so I'll take my chances.

    Sent from my SAMSUNG-SGH-I747 using Android Central Forums
  19. #19  

    Default Re: Difference in Insurance: AT&T vs. Best Buy

    Quote Originally Posted by LazrRocketArm View Post
    Best Buy doesn't really cover water damage or major physical damage. Here is a quote from terms as listed on the Web Page:

    "ADH Exclusions: units that fall from elevated heights such as decks, balconies, or out of windows, units that have been run over or that fall from moving vehicles, damage from liquid immersion/submersion or any other secondary damage or using the product in a manner the manufacturer did not intend is not covered."

    Sent from my SAMSUNG-SGH-I747 using Android Central Forums

    Speaking from experience of being an employee for 5 years that handles these issues regularly. Those are just small print documentation. Don't walk in telling them you ran over it. Or dropped it from a balcony. Our any of those things. Just simply walk in and state your phone was dropped and or had liquid damage you don't have to give them any other reason why you want to make a claim. They do mention full water submerge isn't cover but why would you tell them you did? Just say it has liquid damage. That's it.

    Sent from my SAMSUNG-SGH-I317 using Android Central Forums
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  20. #20  

    Default Re: Difference in Insurance: AT&T vs. Best Buy

    Quote Originally Posted by acordo01 View Post
    Speaking from experience of being an employee for 5 years that handles these issues regularly. Those are just small print documentation. Don't walk in telling them you ran over it. Or dropped it from a balcony. Our any of those things. Just simply walk in and state your phone was dropped and or had liquid damage you don't have to give them any other reason why you want to make a claim. They do mention full water submerge isn't cover but why would you tell them you did? Just say it has liquid damage. That's it.

    Sent from my SAMSUNG-SGH-I317 using Android Central Forums
    Thanks for the info. May Go for this after all!

    Sent from my SAMSUNG-SGH-I747 using Android Central Forums
  21. #21  

    Default Re: Difference in Insurance: AT&T vs. Best Buy

    Quote Originally Posted by Martinezma99 View Post
    I'm trying to find out too. Anyone know the answer?

    Sent from Samsung Galaxy Note 2 (AT&T)
    Best Buy wouldn't cover my phone that I purchased from at&t. I purchased my last phone from best buy and I had the insurance, $9.99 a month. Well I just purchased my note II from at&t and I called best buy to see if I could keep my insurance from my old phone(gs2) and they said I had to purchase it from their for them to cover it.
  22. #22  
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    Default Re: Difference in Insurance: AT&T vs. Best Buy

    So I was at my local best buy today and one of the employees couldn't tell how much insurance would be on the note 2 I know I'm going to at&t so that's why I'm posting here does any one know how much the best buy insurance cost for the note 2?

    Sent from my PC36100
  23. #23  

    Default Re: Difference in Insurance: AT&T vs. Best Buy

    Quote Originally Posted by blaze5 View Post
    So I was at my local best buy today and one of the employees couldn't tell how much insurance would be on the note 2 I know I'm going to at&t so that's why I'm posting here does any one know how much the best buy insurance cost for the note 2?

    Sent from my PC36100
    9.99 the only phone that costs more than that are iPhones those are 14.99

    Sent from my SAMSUNG-SGH-I747 using Android Central Forums
  24. #24  

    Default Re: Difference in Insurance: AT&T vs. Best Buy

    Quote Originally Posted by Randall Tippit View Post
    Best Buy wouldn't cover my phone that I purchased from at&t. I purchased my last phone from best buy and I had the insurance, $9.99 a month. Well I just purchased my note II from at&t and I called best buy to see if I could keep my insurance from my old phone(gs2) and they said I had to purchase it from their for them to cover it.
    That's no longer the case, new policies are coming into plan

    Sent from my SAMSUNG-SGH-I747 using Android Central Forums
  25. #25  

    Default Re: Difference in Insurance: AT&T vs. Best Buy

    Quote Originally Posted by Shanicenicolle View Post
    That's no longer the case, new policies are coming into plan

    Sent from my SAMSUNG-SGH-I747 using Android Central Forums
    I'm so glad to hear that! I really wanted to keep my best buy insurance.
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