04-07-2013 09:09 AM
596 ... 89101112 ...
tools
  1. jpark23's Avatar
    I am the unfortunate few that has been trying to get the update since yesterday and still haven't gotten it (in Los Angeles). I called the customer service at least 5 times and they couldn't do anything. I tried the date trick, network reset, taking out my sim card, battery, reset, and safe mode, but nothing has worked. If any of you decide to call customer service and they say that they don't have any notes on the update, give them this link AT&T Device How-To Center: Cell Phone, Smartphone & Tablet Self-Support or go to AT&T Device How-To Center: Cell Phone, Smartphone & Tablet Self-Support and select the note 2, troubleshoot, software, upgrade and tell them if it is on their website, why don't they have it.

    AT&T is a bunch of S***. No wonder why their last in customer service. Always blaming Google when everyone knows its them that doesn't give out the update. If I was AT&T, I would think they would put more efforts into the Android systems (since they lost their exclusivity with iPhone). What idiots. (Sorry for my rants).
    JosephN and ska916jedi like this.
    12-28-2012 09:31 PM
  2. abalboa3's Avatar
    I just finally was able to update mine, not using the OTA method, on a completely stock device. I found these instructions on XDA, post #238 really gives nice instructions. AT&T to release OTA update on Dec. 27 to enable Multi-Window on Note II - Page 24 - xda-developers

    You need to scroll down, and on post #238 there is an update that lists how to manually download the update to your microSD card, and run the update on a stock device. It gives instructions on how to do it on a rooted device as well for those interested.

    Hope this helps someone. I was extremely frustrated that I wasn't getting the OTA update, but now I'm loving the new feature. Glad I didn't have to wait for AT&T to decide it was my turn to update my phone.
    12-28-2012 09:35 PM
  3. jpark23's Avatar
    Did you put file in the /cache or did you install it via external SD card? Does it wipe your external SD card or just the internal SD? Thanks for the find. I'm sure everyone will thank you.
    12-28-2012 10:41 PM
  4. Peaches36's Avatar
    I don't understand.. Is it for rooted devices only?

    Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
    12-28-2012 10:46 PM
  5. jpark23's Avatar
    I will let you know shortly. I think it is for unrooted phones. Wish me luck..
    Peaches36 likes this.
    12-28-2012 11:02 PM
  6. glidersgalore's Avatar
    Just got mine and the only issue I have is have to use the samsung keyboard. If not and I use pro keyboard or better keyboard thevtab for the slide covers the "a" and when I try and hit the "a" the grid slides out

    Sent from my SAMSUNG-SGH-I317 using Android Central Forums
    12-28-2012 11:05 PM
  7. jpark23's Avatar
    It is working. Oh yeah, but I haven't mess with it since I want all my fellow AT&T Note 2 friends to get it now.
    Oh and special thanks to abalboa3 for finding this awesome tip.

    Here are the instruction.
    Go to the link that abalboa3 post #227gives you.
    As he instructed go to post 238 and there is a dropbox link.
    Download the file 2400258.cfg
    Once you download it, change the entire file name to update.zip.
    You may get a pop up stating that it will affect the file, but do it anyways.
    Once that is done, you need to transfer or download the update.zip file to your external sd card (probably best to put it in a download folder or somewhere easy to find).
    Now turn off your phone.
    The stock recovery is done first by turning off your phone completely.
    Hold the up volume + power + home (middle) button until it loads up and you see Lloyd have his stomach open.
    Then you will see some options.
    Using the volume button, go to install from the external sd card and hit the power button.
    Go to where you put the update.zip file and push power button.
    Wait a few minutes and now you should have it.
    Thank you everyone who help me get this update and screw AT&T, stinking greedy bast****.

    P.S. Peaches36 I hope this helps you out the most, since I think you suffer the most on here. Oh and be warned this does delete the entire internal sd card. Please back up in case you want to keep your stuff.

    To get the side bar, you have to hit multi screen when you open a program. FYI.
    abalboa3 and Peaches36 like this.
    12-28-2012 11:20 PM
  8. flattracksteve's Avatar
    Worked beautifully
    Easiest instructions to follow
    THANKS
    12-29-2012 12:20 AM
  9. ska916jedi's Avatar
    I still haven't gotten mine and I live in Sacramento. Starting to get pissed.
    12-29-2012 12:26 AM
  10. Peaches36's Avatar
    It is working. Oh yeah, but I haven't mess with it since I want all my fellow AT&T Note 2 friends to get it now.
    Oh and special thanks to abalboa3 for finding this awesome tip.

    Here are the instruction.
    Go to the link that abalboa3 post #227gives you.
    As he instructed go to post 238 and there is a dropbox link.
    Download the file 2400258.cfg
    Once you download it, change the entire file name to update.zip.
    You may get a pop up stating that it will affect the file, but do it anyways.
    Once that is done, you need to transfer or download the update.zip file to your external sd card (probably best to put it in a download folder or somewhere easy to find).
    Now turn off your phone.
    The stock recovery is done first by turning off your phone completely.
    Hold the up volume + power + home (middle) button until it loads up and you see Lloyd have his stomach open.
    Then you will see some options.
    Using the volume button, go to install from the external sd card and hit the power button.
    Go to where you put the update.zip file and push power button.
    Wait a few minutes and now you should have it.
    Thank you everyone who help me get this update and screw AT&T, stinking greedy bast****.

    P.S. Peaches36 I hope this helps you out the most, since I think you suffer the most on here. Oh and be warned this does delete the entire internal sd card. Please back up in case you want to keep your stuff.

    To get the side bar, you have to hit multi screen when you open a program. FYI.
    I clicked on it to change the name, but it said cannot open file.. I will try again later.. @Jpark23 Thank you

    Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
    12-29-2012 12:46 AM
  11. jpark23's Avatar
    Peaches, highlight the 2400258.cfg and hit the button "F2". Then type in "update.zip". If it is asking to open, you must be double clicking. You are not suppose to open the file until you reboot. I really want YOU to get this update since you are the original poster. I will try to come back to make sure you get it going.
    12-29-2012 12:49 AM
  12. GMJeff's Avatar
    Tried to get the update yesterday and the software update told me that I was up to date. Check back in 24 hours.

    Waited............

    Waited............

    This morning checked again, it tools me another hour. Grrrrrrr. Wanted to do it on wifi in case the file was large.

    Went to work. Checked about 9:00 am and it said I had an update available. YES!

    But wait, you need to be on wifi to download. Oh crap that is still 10 hours from now. Sob, sob.

    Finally get home and download, then install. Phew.

    By the way, I am in the Bay Area, Ca.

    Sent from my SAMSUNG-SGH-I317 using Android Central Forums
    12-29-2012 01:41 AM
  13. Lastnv's Avatar
    You people need to calm down.
    They are not letting every device get the update at the exact same time or else their servers would crash, nobody would get it, and every one would have to wait even longer. A week ago we didn't even know this update existed. Just be happy you know it is there and wait your turn.
    12-29-2012 04:56 AM
  14. Kelly Kearns's Avatar
    You people need to calm down.
    They are not letting every device get the update at the exact same time or else their servers would crash, nobody would get it, and every one would have to wait even longer. A week ago we didn't even know this update existed. Just be happy you know it is there and wait your turn.
    I said this a while back but "oddly" it was ignored and the quest continued..smh

    Sent from my AT&T Samsung S3
    Megan Arlitz likes this.
    12-29-2012 05:10 AM
  15. Peaches36's Avatar
    Peaches, highlight the 2400258.cfg and hit the button "F2". Then type in "update.zip". If it is asking to open, you must be double clicking. You are not suppose to open the file until you reboot. I really want YOU to get this update since you are the original poster. I will try to come back to make sure you get it going.
    It said download, but it seemed like the phone froze..Well the bateery died so when I rebooted the phone there was no change..

    Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
    12-29-2012 06:36 AM
  16. Manuel Caycedo's Avatar
    Yup, I'm still waiting! Now 112 hours to wait. I'm in Florida, has anyone gotten here yet?
    12-29-2012 07:32 AM
  17. NJRonbo's Avatar
    The update instructions in post #232...

    Is that for a rooted phone only or will it work on unrooted phone?
    12-29-2012 07:44 AM
  18. Peaches36's Avatar
    Peaches, highlight the 2400258.cfg and hit the button "F2". Then type in "update.zip". If it is asking to open, you must be double clicking. You are not suppose to open the file until you reboot. I really want YOU to get this update since you are the original poster. I will try to come back to make sure you get it going.
    I changed the file name to update.zip but when I located it says update.zip.cfg..I can't figure out how to remove that..I think thats why I cant find file when I follow tjose instructions. .

    Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
    12-29-2012 08:35 AM
  19. abalboa3's Avatar
    Those instructions are for unrooted devices, but if you follow the link there are also instructions for rooted devices.

    As a side note. After I did the manual update my auto brightness stopped working, and my camera would only take pics in landscape. For some reason my camera controls wouldn't rotate.

    I preformed a factory reset, and now everything is working perfect.

    Sent from my SAMSUNG-SGH-I317 using Android Central Forums
    12-29-2012 08:36 AM
  20. Peaches36's Avatar
    The update instructions in post #232...

    Is that for a rooted phone only or will it work on unrooted phone?
    It works fot non rooted as well..Im in the process of doing it..

    Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
    12-29-2012 08:36 AM
  21. NJRonbo's Avatar
    WOW!

    Okay, another person here who has been waiting for 2 days to upgrade my Android. The phone reps at AT&T wireless are of no help. They just read off of a cue sheet and tell you how you should be upgrading your software (as if we did not know already).

    Soooo, as a person who is NOT rooted, I tried the instructions above in POST #232

    Be aware you need an external card. You need to download the update file from this link:

    https://dl.dropbox.com/u/57597076/2400258.cfg

    I will only partially repeat the instructions in that you have to rename this to UPDATE.ZIP. Then, you need to transfer that file to a location on your EXTERNAL card. I used Kies to do this from my Mac.

    The good news is that this update method WORKS.

    There is some bad news...

    1. It will totally wipe your data on your internal card so you need to back everything up first. I used MYBACKUP PRO to do this. If you are using a launcher, be certain to also back that up those settings to an external card.

    2. Some people here complain of AUTO BRIGHTNESS and CAMERA issues after upgrade. Did not experience that, but just for the heck of it, I did a FACTORY RESET after I applied the update and rebooted. This assures me that everything should be working as it should, and I would suggest doing it as precaution.
    itsgabriel likes this.
    12-29-2012 08:49 AM
  22. kcour2006's Avatar
    All other functions seem to work as well? Radio for LTE nd 3G unaffected as well? And what are we still okay to update again later, if there is another OTA update?
    12-29-2012 08:58 AM
  23. dealnerd00's Avatar
    No update yet for Houston, Tx....

    Sent from my SAMSUNG-SGH-I317 using Android Central Forums
    12-29-2012 09:06 AM
  24. RogerRockit's Avatar
    Oh and be warned this does delete the entire internal sd card. Please back up in case you want to keep your stuff.
    Question. When the update comes naturally through OTA, does it also delete the internal SD, or does that only happen through the manual update?
    12-29-2012 10:04 AM
  25. Jeffro Bodine's Avatar
    Cleveland, Ohio. Bought the Note 2 on launch day early in the morning. Still no update for me! I check every few hours. My date is now up to late February, 2013. Getting pissed.
    12-29-2012 10:08 AM
596 ... 89101112 ...

Similar Threads

  1. Sprint rolling out update that brings the multi view feature
    By MannyZ28 in forum Sprint Galaxy Note 2
    Replies: 89
    Last Post: 12-05-2012, 10:29 AM
  2. Multi View update for Note2
    By ItsaRaid in forum Samsung Galaxy Note 2
    Replies: 0
    Last Post: 11-16-2012, 12:14 PM
  3. Replies: 4
    Last Post: 10-26-2012, 09:13 AM
  4. Facebook Widget not updating on home screen
    By elemeno0pee in forum Motorola Droid
    Replies: 64
    Last Post: 07-19-2011, 07:37 PM
  5. Got 1.6 update on Vodafone UK but not working :(
    By varunbhalla in forum T-Mobile myTouch 3G
    Replies: 1
    Last Post: 10-22-2009, 03:24 AM
LINK TO POST COPIED TO CLIPBOARD