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  • 1 Post By beinghonie
  1. Thread Author  Thread Author    #1  

    Default play store not working?

    Hi, I just got this samsung galaxy note 2 since yesterday, before I had a htc desire hd for 2 years. I downloaded a couple of things from the play store, but suddenly it stopped working? Everytime I try to open the store, or upload something it only shows the grey loading screen... then just closes, it stops... I never experienced anything like that on my old phone, well it stopped working a couple of times, but only once. Now i can't access the play store anymore!! Does anyone have the same problem, maybe even a solution? I already tried uninstalling the updates, but it had no effect... I appreciate any help! Thanks
  2. #2  

    Default Re: play store not working?

    Try rebooting the phone...

    Also if you have the option on Google Play Store app in Settings/Apps to clear data/cache then try that.
    Paul
    Moderator Team Leader @ Android Central





  3. Thread Author  Thread Author    #3  

    Default Re: play store not working?

    Already rebooted twice... also already cleared the cache and data, that worked... but when I downloaded a new app..... same thing.... btw I tried it again just now, now clearing cache and data does nothing..
  4. #4  

    Default Re: play store not working?

    Seeing how your device is what a day or two old... A factory reset might be in order to resolve this issue unless anyone else has an ideas....
    Paul
    Moderator Team Leader @ Android Central





  5. Thread Author  Thread Author    #5  

    Default Re: play store not working?

    Okay I understand.... but there must be a solution for it right? I also wonder if I am the only one with this problem? Its strange... I will wait one day before i reset it to see if someone knows more about this problem, thanks for your help and quick reply!!
  6. #6  

    Default Re: play store not working?

    Yes I would hope there is some solution but aside from a reboot and clear cache/data on Play Store app I really can't think of much more you can do. It sounds like a app permissions error or something weird that happened.

    Gremlins.. that's what it is....

    Good luck friend.
    Paul
    Moderator Team Leader @ Android Central





  7. #7  
    Cmatt1971's Avatar

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    Default Re: play store not working?

    Try removing Google account and adding it back, I had download issues when I got my N2 and had to do that.

    Sent from my SAMSUNG-SGH-I317 running CleanROM 3.5 w/MultiView and Perseus Alpha29
  8. Thread Author  Thread Author    #8  

    Default Re: play store not working?

    Uhm how do I delete that account from outside the store?
  9. #9  
    Cmatt1971's Avatar

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    Default Re: play store not working?

    Settings - Accounts - Google - then click on the account tied to playstore(if you have more than one) - select remove account.

    Sent from my SAMSUNG-SGH-I317 running CleanROM 3.5 w/MultiView and Perseus Alpha29
  10. Thread Author  Thread Author    #10  

    Default Re: play store not working?

    Well I deleted both the accounts... stil doesnt help thanks for all help! It sucks though, I will try contacting samsung I guess. Edit: I just reset my phone, I was afraid I would loose quite a lot of files but it wasn't that bad.. it fixes the problem, hope it won't come back!!
    Last edited by thetonytheman; 12-28-2012 at 08:41 AM.
  11. #11  
    Cmatt1971's Avatar

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    Default Re: play store not working?

    Glad you got it working, I know how frustrating it can be.

    Sent from my SAMSUNG-SGH-I317 running CleanROM 3.5 w/MultiView and Perseus Alpha29
  12. Thread Author  Thread Author    #12  

    Default Re: play store not working?

    Yeah thanks! I think the problem was that it was trying to download 130 apps at the same time! Because I had them on my previous phone. I saw it when I opened the store and quickly canceled it at least, I hope that it was the problem! Anyways thanks again for your help!
  13. #13  

    Default Re: play store not working?

    I am having the same peoblem.Can anyone help me in resolving this.play store ia not working...rest everything working fine.
    Uzma Aafreen likes this.
  14. #14  

    Default Re: play store not working?

    Hi ... i am using samsung galaxy note 2 since 6 months now... and since 2 months my play store was not working ... i got this solution just now ... go to settings-app manager- and when u press the key on the right side reset apps comes ... reset it and try your play store ....hopefully it works again
  15. #15  

    Post Re: play store not working?

    I hava a note 2 and my problem is that I cant use my play store anymore
    And it is also hanging
  16. #16  

    Default Re: play store not working?

    i had da same problem for months... but i tried clearing all the preferences in app manager.. tat worked!! now play store works loike charm in my note 2..
    Settings>App Manager>Options>Remove Preferences (n tats all).. gud luck..

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