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  • 1 Post By Cottonci
  1. Thread Author  Thread Author    #1  

    Default email problems

    So when I try to send a email its is giving me this error:unable to send email no private key available to sign email. Create key?

    Sorry for my noobness this is my 1st droid.
    I have my gmail and my 2 yahoos synced I recieve yet cannot send I get the above error.
  2. #2  
    Scott Kenyon's Avatar

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    Default Re: email problems

    Sounds to me like you have some security setting for private or encrypted email turned on. Do you have any enterprise accounts set up? I'd try to find a setting for secure or encrypted email and turn it off.

    Sent from my Galaxy Nexus using Android Central Forums.

    If I have been helpful to you, please go to the store, buy a bunch of beer, and send it to my house.
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  3. #3  

    Default Re: email problems

    I am new to Android too, and that was exactly the problem. one week no email sending ability, 2 seconds all fixed! TY
  4. #4  

    Default Re: email problems

    I tried your suggestion and still cannot reply to emails. I get an icon on the subject line of my email that looks like a medallion on a certificate and I get the error message "Unable to send email. No private key available to sign email. Create key?" There are two options buttons below the message for "no" or "yes."
    Last edited by Rebecca Fenn; 09-19-2013 at 10:12 AM.
  5. #5  

    Default Re: email problems

    I have just found the problem last night. I fixed it by accident this afternoon (definitely not an Android Jedi, so if this doesn't work for you sorry I cant help)

    Open your email account
    select the Settings button (On the Samsung S4 Lower LH button)
    Select the account
    select Security Options (On the Samsung S4)
    Unselect Sign all

    If in an email, select the settings (On the Samsung S4 Lower LH Button)
    select Security Options
    Unselect Sign all


    Hope this works for you.
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    lorenatreece likes this.
  6. #6  

    Default Re: email problems

    Thank you that totally worked for us

    Posted via Android Central App
  7. #7  

    Default Re: email problems

    After doing the horrible update my Hotmail doesn't push anymore. Its bs. I HATE the new updates! Anyone know if I can downgrade back to the horrible screen rotation because thats worth putting up with.
  8. #8  
    jdub1981's Avatar

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    Default Re: email problems

    May have to go into your hotmail email setting and turn off manual push and set to sync automatifally.

    Sent via Tapatalk using Galaxy Note 2
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  9. #9  

    Default Re: email problems

    Quote Originally Posted by jdub1981 View Post
    May have to go into your hotmail email setting and turn off manual push and set to sync automatifally.

    Sent via Tapatalk using Galaxy Note 2
    only options are push (what I have on because I thought that meant instantly), manual, 2 hours, 4 hours, etc
  10. #10  
    jdub1981's Avatar

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    Default Re: email problems

    Go to this screen in the email settings menu and uncheck the encrypt all and sign all box. Shouldn't need keys anymore.


    Sent via Tapatalk using Galaxy Note 2

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