Ever since multi view

**cthr** · 01-03-2013, 09:23 AM

Ever since the multi view window update, my n2 has not connected to WiFi. It will start connecting, than fail and say bad Wi-Fi. Or Wi-Fi not accessible. Or poor connection. It didn't do this before. Any suggestions?

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**jdub1981** · 01-03-2013, 09:37 AM

Your att smart wifi app has turned itsekf on after the update. Samething happened to a friend of mine. Go to application manager/all/attsmartwifi. Force stop uninstall updates then disable the app.

**ItsaRaid** · 01-03-2013, 10:34 AM

Originally Posted by jdub1981

Your att smart wifi app has turned itsekf on after the update. Samething happened to a friend of mine. Go to application manager/all/attsmartwifi. Force stop uninstall updates then disable the app.

Jdub...your spot on. I went through all the stuff thats "Running" app man after the update. There is alot of stuff there now that wasnt there on 4.1.1
I would really like to get a complete log of changes/fixes/enhancements that occured from the update to 4.1.2.
I also spoke with ATT. They do not permit their users to return to 4.1.1. The only carrier that permits that is T-mo.

**cthr** · 01-03-2013, 10:21 PM

Thanks!

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**linde** · 01-05-2013, 10:38 PM

I am having the same wifi connection problem after updating to the multi-window update.
After the update, when it was clear it was not working. I did a factory reset....still no connection. At home all my other devices are connected to wifi so I know the network is not the issue.
I than googled it and came across this thread. I have followed the instructions here, restarted the phone, powered off the phone--each time I restarted or powered back on, I made sure the AT&T smart wifi was not enabled. Still no connection.
I'm at a loss. I can't seem to find anyone else having this issue that is not resolved by a factory reset or disabling AT&T Smart wifi.
I'm hoping someone can help!

Thanks so much!