1. eadgbe's Avatar
    I was just on a 611 call to AT&T. When I'm given an audible option (for instance press one to continue) I can't press the number on the keypad because every time I try to press the digit the screen goes black. I've noticed this once before. I was just given option for keys 1 through 5 in the message and only 5 seemed to work. What the heck is going on here? No problem dialing numbers etc... Anyone know what this is all about? Thanks.
    02-20-2013 10:57 AM
  2. eadgbe's Avatar
    Update: Tried bumping up the display timeout value but that didn't help. This is very strange!
    02-20-2013 11:20 AM
  3. AzraelsKiss's Avatar
    I was just on a 611 call to AT&T. When I'm given an audible option (for instance press one to continue) I can't press the number on the keypad because every time I try to press the digit the screen goes black. I've noticed this once before. I was just given option for keys 1 through 5 in the message and only 5 seemed to work. What the heck is going on here? No problem dialing numbers etc... Anyone know what this is all about? Thanks.
    Try making sure you're typing the numbers with your palm towards the bottom of the screen (as far away from the proximity sensor as possible) and make sure none of your fingers or anything else gets near the proximity sensor. Good luck!
    02-20-2013 01:22 PM
  4. eadgbe's Avatar
    Looks like the issue went away once I did a software reset of the phone, and tried it outside of my apartment. Weird!
    02-20-2013 01:24 PM
  5. Kelly Kearns's Avatar
    That has to with motion and the sensor. The phone thinks it is next to your ear.

    Sent from the AWESOME Note 2 of a girl
    02-20-2013 01:59 PM
  6. eadgbe's Avatar
    Understood, will see if it happens again. For now, it's working fine.
    02-20-2013 03:13 PM
  7. Kelly Kearns's Avatar
    Also has to do with the setting of making the screen go black while on a call. I've had it happen before, have to move my phone around when it does happen.

    Sent from the AWESOME Note 2 of a girl
    eadgbe likes this.
    02-20-2013 03:27 PM

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