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    surge1045's Avatar

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    Default What's with this yellow box??

    Iím hoping that one of your ĎDriod experts can help me with this issue. This is a screen shot of an incoming call off of my Galaxy Note II. Ever since I got the phone (about a month ago), this yellow box comes up and blocks the caller number/ID of the incoming call. The box always comes up. The problem is that I canít see what the incoming number is. If the number is in my contacts list, the name of the person is filled in this yellow box. Even more maddening is if I have this particular number in my contacts list more than once (like if the number is on my phone AND google contacts), multiple lines come up within the yellow box thus extending the length downwards. Iíve spent HOURS speak with the useless Samsung techs who apparently just read of scripts and really donít have a clue.

    Anyone?? Thanks.
    Attached Thumbnails Attached Thumbnails What's with this yellow box??-galaxy-yellow.png  
  2. #2  
    DroidXcon's Avatar

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    Default Re: What's with this yellow box??

    Quote Originally Posted by surge1045 View Post
    Iím hoping that one of your ĎDriod experts can help me with this issue. This is a screen shot of an incoming call off of my Galaxy Note II. Ever since I got the phone (about a month ago), this yellow box comes up and blocks the caller number/ID of the incoming call. The box always comes up. The problem is that I canít see what the incoming number is. If the number is in my contacts list, the name of the person is filled in this yellow box. Even more maddening is if I have this particular number in my contacts list more than once (like if the number is on my phone AND google contacts), multiple lines come up within the yellow box thus extending the length downwards. Iíve spent HOURS speak with the useless Samsung techs who apparently just read of scripts and really donít have a clue.

    Anyone?? Thanks.
    Surge, Welcome to Android Central. Since you have a Galaxy Note 2 and not a Droid branded device I think you need an in general Android Expert vs a Droid expert.

    I happen to have the GN2 aswell and have never seen this. this may be a third party app causing this so I would evaluate what apps you have downloaded. My wife has the AT&T GN2 so when I have a chance ill check her device for some type of different setting that I may not have that is causing this. But I imagine it is something else from the market causing this.
    If i've made life easier buy me a Macchiato
  3. #3  

    Default Re: What's with this yellow box??

    Any resolution to this issue? As of Friday I started having the same problem!! Please help. Thank you!
  4. #4  

    Default Re: What's with this yellow box??

    Do a master reset on it

    At&t galaxy note 2
  5. #5  

    Default Re: What's with this yellow box??

    I know this threads been dead for a while but I'm semi relieved to know that someone other than myself has this 'yellow' box. I don't understand the concept and why anyone would want to have this appear on their screen on an incoming/outgoing call. Completely impairs your ability to see your screen. If anyone has any input please advise. Peace!
  6. #6  

    Default Re: What's with this yellow box??

    Do you have Verizon? If so, it may be that City ID thing they force on everyone. You get X amount of time for the free trial. When I was on Verizon I never turned it on.

    Sent from my Samsung Note II using Android Central Forums

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