Greetings new member here,
I have a year old Note 2 I recently recieved a new router for my home (comcast/Arris) and when I tried to connect via wifi the phone is saying I am connected but I am still streaming data from 4G at the same time. I thought it was my router but I tried to connect to another source at a restaurant and the same thing happened. If I shut off mobile data I can use my wifi but even then sometimes I have to disconnect and reconnect the phone to make it work.
I have never had this problem before with my old router and this started before the new AT & T update so I know that is not the problem.
I am having no other issues connecting my other electronics ipad apple tv laptops so I know it is a problem with the phone.
PLEASE HELP I am eating up all my data lol
I have a year old Note 2 I recently recieved a new router for my home (comcast/Arris) and when I tried to connect via wifi the phone is saying I am connected but I am still streaming data from 4G at the same time. I thought it was my router but I tried to connect to another source at a restaurant and the same thing happened. If I shut off mobile data I can use my wifi but even then sometimes I have to disconnect and reconnect the phone to make it work.
I have never had this problem before with my old router and this started before the new AT & T update so I know that is not the problem.
I am having no other issues connecting my other electronics ipad apple tv laptops so I know it is a problem with the phone.
PLEASE HELP I am eating up all my data lol