From IOS (AT&T) to Android (AT&T)

**merics** · 03-04-2012, 01:58 PM

Bought the Note Feb 19th, upgraded from iPhone4. While using the iPhone, had latest IOS of course and used iMessage, have iPad as well. The shift went well, very pleased with the Note and more and more understanding why folk like the openness of Android.

Now the strange part, my wife, Mom and Pops all have iPhones (4S) an ever since I went to Android, I can only receive and/or send text with my better half. My parents don't receive my text nor do I receive theirs. I've checked iTunes account, removed the device, called AT&T, they put in trouble call, it's been over week with nothing back.

Has anyone using Android now previous used IOS seen this an is with AT&T?

Thanks in advance.

**PaulF** · 03-04-2012, 05:39 PM

Wow. That is curious. What has iTunes have to do with it? The only thing I can think of is area code. Are your parents in a different area code?

**merics** · 03-04-2012, 05:47 PM

Originally Posted by PaulF

Wow. That is curious. What has iTunes have to do with it? The only thing I can think of is area code. Are your parents in a different area code?

Itunes was just a hunch, removing the device from my account. Yes, parents are in different area code, but this occurrence is related to the switch from IOS to Android. FYI; parents are 45 min drive away...

**PaulF** · 03-04-2012, 06:06 PM

Originally Posted by merics

Itunes was just a hunch, removing the device from my account. Yes, parents are in different area code, but this occurrence is related to the switch from IOS to Android. FYI; parents are 45 min drive away...

It was wild guess, too. I was thinking maybe Android requires a different area code format. Be sure and post when fixed.

**maverick96** · 03-04-2012, 06:09 PM

Originally Posted by merics

Bought the Note Feb 19th, upgraded from iPhone4. While using the iPhone, had latest IOS of course and used iMessage, have iPad as well. The shift went well, very pleased with the Note and more and more understanding why folk like the openness of Android.

Now the strange part, my wife, Mom and Pops all have iPhones (4S) an ever since I went to Android, I can only receive and/or send text with my better half. My parents don't receive my text nor do I receive theirs. I've checked iTunes account, removed the device, called AT&T, they put in trouble call, it's been over week with nothing back.

Has anyone using Android now previous used IOS seen this an is with AT&T?

Thanks in advance.

Make sure on your deactivated iPhone that you have iMessage turned off. Also, do your parents have AT&T also? Or different carrier?

**rchap** · 03-04-2012, 06:22 PM

On your phone itself you need to turn imessage off. I had the same problem with friends that have iphones. The moment I turned it off it all went to my phone.

**btc0526** · 03-04-2012, 06:56 PM

Delete their contacts on you're phone manually add them again

**merics** · 03-04-2012, 07:02 PM

Originally Posted by maverick96

Make sure on your deactivated iPhone that you have iMessage turned off. Also, do your parents have AT&T also? Or different carrier?

When I switched to Note, I traded in the iPhone, doing a factory restore prior too. I didn't switch off the iMessages, figuring reset would do the job. I've done those before an each time, had to re-enable iMessage. Yes, parents have AT&T.

**merics** · 03-04-2012, 07:08 PM

Originally Posted by rchap

On your phone itself you need to turn imessage off. I had the same problem with friends that have iphones. The moment I turned it off it all went to my phone.

Per other reply, I did factory reset before trading in phone for Note. If iMessages being on is the issue, wouldn't it affect any IOS sender, recall, I still receive text from wife's iPhone4S.

How can I get hers and not parents? Again, of this circle, the only change is me, switching to Android.

Old circle: Me (iPhone4), wife (iPhone4S), Mom & Dad (iPhone4S) <<< All AT&T <<< All could text between
New circle: Me (AT&T Note), wife (iPhone4S), Mom & Dad (iPhone4S) <<< All AT&T <<< Text with wife only

**merics** · 03-04-2012, 08:13 PM

Originally Posted by btc0526

Delete their contacts on you're phone manually add them again

Tried, no joy. Thanks...

**Reaper69** · 03-04-2012, 08:18 PM

I'm having trouble with MMS! Have anyone's else coming from the iphone 4?

**merics** · 03-04-2012, 08:57 PM

Originally Posted by The Reaper

I'm having trouble with MMS! Have anyone's else coming from the iphone 4?

Is your issue with any user of IOS? Interestingly, my text issue is not with all IOS devices, intend to have co-workers with IOS send me text to check. Just plain strange...

**p06781** · 03-04-2012, 11:47 PM

Yes i have the same problem. First it was the imessage thing. Turn it off on your old phone. I think they are tested on wifi using imessage and since you are not ios now the texts don't complete until they hit a cell network.

Please someone make a android app that works imessage ! Its like the old ios apps like text+ and others. Apple pretty much put them out of business with imessage.

Sent from my SAMSUNG-SGH-I717 using Tapatalk

**PaulF** · 03-05-2012, 03:23 AM

Another wild guess. I had trouble with text on another phone and it was the network settings. home->settings->Wireless and network->Mobile networks->Access Point Names
My settings:

Code:

Name: AT&T PTA
APN: pta
Proxy:<not set>
Port:  <not set>
User name: <not set>
Password: <not set>
Sever: <not set>
MMSC: http://mmsc.mobile.att.net
MMS proxy: proxy.mobile.att.net
MMS port: 80
MCC: 310
MNC: 410
Authentication type: none
APN type: internet+mms+supl

Also, the AT&T store gave me a new SIM because I was adding 4G.

**ugaco07** · 03-05-2012, 08:10 AM

Originally Posted by PaulF

Another wild guess. I had trouble with text on another phone and it was the network settings. home->settings->Wireless and network->Mobile networks->Access Point Names
My settings:

Code:

Name: AT&T PTA
APN: pta
Proxy:<not set>
Port:  <not set>
User name: <not set>
Password: <not set>
Sever: <not set>
MMSC: http://mmsc.mobile.att.net
MMS proxy: proxy.mobile.att.net
MMS port: 80
MCC: 310
MNC: 410
Authentication type: none
APN type: internet+mms+supl

Also, the AT&T store gave me a new SIM because I was adding 4G.

Do the 4G phone have separate (read: more expensive) data plans?

**merics** · 03-05-2012, 12:09 PM

Originally Posted by p06781

Yes i have the same problem. First it was the imessage thing. Turn it off on your old phone. I think they are tested on wifi using imessage and since you are not ios now the texts don't complete until they hit a cell network.

Please someone make a android app that works imessage ! Its like the old ios apps like text+ and others. Apple pretty much put them out of business with imessage.

Sent from my SAMSUNG-SGH-I717 using Tapatalk

Going to swing by AT&T store today...Thanks an I'll post outcome.

**malacide** · 03-06-2012, 06:16 PM

have your parents shut off their imessage and send you a text it could still be sending over the imessage server just waiting for your iphone to restore. I remember having some problems like that but had my lady turn hers off and it fixed it and then turned it back on and never had the problem again.

**I Monarch** · 03-06-2012, 06:51 PM

Switching from an iPhone with iMessage to another device has been a huge pain in the *** for a lot of people. It takes a while for messages to start getting forwarded to your new phone instead of going through Apple's servers.

**PaulF** · 03-06-2012, 07:06 PM

Originally Posted by anothernewphone

Switching from an iPhone with iMessage to another device has been a huge pain in the *** for a lot of people. It takes a while for messages to start getting forwarded to your new phone instead of going through Apple's servers.

His wife's iPhone works. That is the symptom that really has me curious. What is different about about the wife's phone.

**Tommy** · 03-06-2012, 10:06 PM

I have been thinking of switching from my iPhone 4 to a Note also. I believe if you log into [HL][/HL] with your Apple id you can unregister your iPhone from there. After unregistering your texts will be directed to SMS rather than iMessage.

**merics** · 03-07-2012, 12:25 AM

Absolutely. The fact that I can text back and forth with wife is perplexing. As posted before, I did make into an ATT store, spent 45+ minutes there with a call to tech support ending the visit. AT&T has placed me on what they call, high priority, since this has been going on for some time an they've had this in support just as long. Supposedly, I'm to get a call on the 8th with results.

malacide >> While in the AT&T store, I called my Pops and had him turn off iMessage and try, still no joy. And had both Mom and Pops delete my contact and rebuild with just name and number.

PaulF >> For a moment, I thought about the sim card, but AT&T put new sim in when I switched.

**merics** · 03-07-2012, 12:34 AM

Originally Posted by tom222

I have been thinking of switching from my iPhone 4 to a Note also. I believe if you log into [HL][/HL] with your Apple id you can unregister your iPhone from there. After unregistering your texts will be directed to SMS rather than iMessage.

Thanks, will give a try.

Update: Deleted phones from support... Still no joy Aaaaargh

**surfinguru** · 03-07-2012, 01:17 PM

Just went through this myself. My wife and I were both using iPhones. I upgraded to the Note, but IM's were still going to my now, no longer active iPhone. I toggled iMessaging to "off" but was still either not getting the messages at all, or they were delayed up to 5 minutes. I had my wife power cylce her phone and now all is good in the wold.

Oh and did I mention how much I'm loving this phone?!?