So I just need to call att customer care and ask for a note off contract for 199 or what? I've been wanting one for a while but with the note 2 coming out in the fall I don't want to use my upgrade
Even though the Note 2 is being released in October, everyone is speculating that it is the international version, everywhere else but at&t or other carriers in the US. Speculation is that the US Note 2 will not drop until March 2013.
I called (the number is: 1-800-331-0500) and they said any refurbished phones would be on their web site. Customer Cares does not do "specials", only refer you to the web site. The only time they would perform a special is when there is a criticial problem with your phone, or in my case a contractual obligation they fumbled. Even then it is a case by case basis.
You'd do better going online and getting it through AT&T's site or an online vendor that can give you a bigger discount. That or eBay it.
Actually the refurbs are $49.99 online. When I called AT&T they did have the same refurbished phones for $9.99 with free next day shipping - can't argue with that!! You even have 2 choices for color too, blue or white - Happy browsing *