1. netnative's Avatar
    I allowed the installation of an A&T over the air firmware upgrade (Android version 4.04 | Baseband version I717UCMB4) that has made the device incompatible with future Samsung firmware upgrades though Kies. Samsung and AT&T technical support were not helpful in understanding what impact this AT&T OTA firmware upgrade would have in getting Android Jelly Bean when, and if, it becomes available. Any ideas?
    03-16-2013 06:53 AM
  2. ZRsDad's Avatar
    I just had the same thing happen to me on my original Note. Kies says "Your device's current firmware version is not supported to update firmware via Kies." Hopefully somebody will know something.
    03-16-2013 06:57 AM
  3. Vodkajcl's Avatar
    Same thing happened to me this morning. I was hoping it was the Jelly Bean update, but instead it seem like its an update to block the update. WTF?
    03-16-2013 08:34 AM
  4. Xingularity's Avatar
    This always happens when the phone gets ahead of the software. When Kies gets updated, that message will change.
    netnative and ZRsDad like this.
    03-16-2013 09:46 AM
  5. ZRsDad's Avatar
    This always happens when the phone gets ahead of the software. When Kies gets updated, that message will change.
    I sure hope you're right. I was actually hoping it was something to do with setting the stage for Jelly Bean.
    03-16-2013 11:27 AM
  6. Xingularity's Avatar
    Actually I thought this was going to the update that removes universal search. Glad it wasn't. I'm hoping it's the one that gets us ready for jelly bean.

    Sent from my SAMSUNG-SGH-I717 using Android Central Forums
    03-16-2013 11:32 AM
  7. jeuw's Avatar
    I got it last night & got a little bit ecstatic that maybe, finally, it was the Jelly Bean update. Sadly, I was mistaken.
    03-16-2013 11:43 AM
  8. netnative's Avatar
    This is reassuring. Samsung and AT&T technical support representatives should be informed so that they, in turn, can inform end-users.

    This always happens when the phone gets ahead of the software. When Kies gets updated, that message will change.
    03-16-2013 12:10 PM
  9. Sweet Pikake's Avatar
    I just got mine today, 03-18-2013 and like other poster, KIES does not support the firmware. If and when JB update comes up, heavens forbid, may never show up, we can always download the firmware and flash through odin.
    03-18-2013 01:31 PM
  10. electronicwiz1's Avatar
    I got the update yesterday. Does anyone know what it is for? I really want to know what it is!
    03-18-2013 04:57 PM
  11. Sweet Pikake's Avatar
    from the looks on apps installed, it just reinstalled all the AT&T bloatware i uninstalled. could be pre jb update (lol)

    Sent from my Nexus 4 using Android Central Forums
    03-18-2013 06:09 PM
  12. electronicwiz1's Avatar
    from the looks on apps installed, it just reinstalled all the AT&T bloatware i uninstalled. could be pre jb update (lol)

    Sent from my Nexus 4 using Android Central Forums
    But would if you didn't uninstall the bloatware? Why would it reinstall it? It just doesn't make any sense! I don't think that was what the update was for!
    03-18-2013 06:31 PM
  13. Sweet Pikake's Avatar
    I am just posting my own observation from my device

    Sent from my SAMSUNG-SGH-I717 using Android Central Forums
    03-18-2013 10:49 PM
  14. Loren's Avatar
    This always happens when the phone gets ahead of the software. When Kies gets updated, that message will change.
    I just let Kies re-install the device driver and Kies works fine again.
    03-25-2013 12:49 PM
  15. NomNomNom13's Avatar
    I had an old version of Kies and when I hooked my phone up to it, it said that there was a firmware update to JB on my Note SGH-I717. While I was selecting to apply it, it popped up with a bubble that said that kies wasn't up to date and that the update had better back-up capability so I said yeah... sure.. Why not update Kies? Do a back-up, and then update to JB? Safe... Smart right? Well after I upgraded Kies, no more JB update, and non-compatable initialise... Boo.. and F*&^ jelly beans. That is all.
    03-26-2013 01:30 PM
  16. datawalla's Avatar
    I read this today:

    http://www.gottabemobile.com/2013/03...to-more-users/

    For the folks who are having out-of-sync issues between Kies and the JB update, do you have international versions of the phone? If so, that may be the problem, since there's no reason for the American version of Kies to recognize it because the International version isn't officially supported here.

    Sent from my SAMSUNG-SGH-I717 using Android Central Forums
    anon(689280) likes this.
    03-26-2013 04:46 PM
  17. btswein's Avatar
    Why are AT&T users using Kies? It's not required.. http://forums.androidcentral.com/e?l...token=Z8iKj0AK
    03-26-2013 09:55 PM
  18. Xingularity's Avatar
    Because with the att Samsung phones, small updates go out over the air. Big updates are sent out thru kies

    Sent from my SAMSUNG-SGH-I717 using Android Central Forums
    03-26-2013 11:31 PM
  19. btswein's Avatar
    Because with the att Samsung phones, small updates go out over the air. Big updates are sent out thru kies

    Sent from my SAMSUNG-SGH-I717 using Android Central Forums
    I know, but there is no "big" update. Read my link above.
    03-26-2013 11:51 PM
  20. GMJeff's Avatar
    As far as I know, anything after ICS is all OTA and only put onto kies after the updates have been out for a month or so.

    They did this with the note 2 updates as well, from 4.1.1 to 4.1.2 and the project butter add ons.

    OTA is the way they are going to do updates from now on. Besides, kies has always been problematic with updating devices.

    It's not wrong to fondle the s pen.
    03-27-2013 12:50 AM
  21. Xingularity's Avatar
    4.0 to 4.1 will probably be thru kies. If we get 4.2 it will probably be OTA

    Sent from my SAMSUNG-SGH-I717 using Android Central Forums
    03-27-2013 05:41 PM

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