Gallery app stop working HELP!

**ElectroManiac** · 12-14-2011, 07:43 PM

Hello I'm new here on the forum. I came here to this forum seeking for help.

Me and my dad got a new Att Galaxy S2. I recently update the phone to android 2.3.5 from here

I update it trying to fix the problem with the lock screen, but now I have another problem. Everytime I enter the gallery and click on a pic to open it, it give me a message telling me "The application Gallery (process com.cooliris.media) has stopped unexpectedly. Please try againg" and them I have to force close.

Is there a way to fix this problem?

It happen in both phones mine and my dad. After reading the comments on that webpage it happens to others there to.

I search here before making the thread trying to find a solution, but I didn't find anything.

**berryweather** · 12-14-2011, 09:18 PM

I don't know if this will fix it, but it may be worth a try. Go to settings> Applications> Manage Applications> Make sure "All" is selected above > scroll to Gallery> Press on it and hit "Clear Data". Back out of settings. Turn your phone off. Take the battery out and let it sit for at least 30 seconds. Put the battery back in and fire up your phone. Try the gallery again and let us know what happens. I hope this works.

**ElectroManiac** · 12-15-2011, 03:13 AM

I will try that later when I come back from work.

Thanks

**sudAndro** · 06-12-2012, 07:45 AM

Take the back up of SD card on a PC/laptop. Then format the card. Formatting can be done by PC or from phone itself. Then launch Gallery App with formatted SD card. Make sure there is no "Force Close". If everything fine copy the backed up data to SD card. Hope it works !!!