1. ElectroManiac's Avatar
    Hello I'm new here on the forum. I came here to this forum seeking for help.

    Me and my dad got a new Att Galaxy S2. I recently update the phone to android 2.3.5 from here
    How To Update Samsung Galaxy S2 i777 with Gingerbread 2.3.5 Firmware | Android Advices

    I update it trying to fix the problem with the lock screen, but now I have another problem. Everytime I enter the gallery and click on a pic to open it, it give me a message telling me "The application Gallery (process com.cooliris.media) has stopped unexpectedly. Please try againg" and them I have to force close.

    Is there a way to fix this problem?

    It happen in both phones mine and my dad. After reading the comments on that webpage it happens to others there to.

    I search here before making the thread trying to find a solution, but I didn't find anything.
    12-14-2011 07:43 PM
  2. tunie's Avatar
    I don't know if this will fix it, but it may be worth a try. Go to settings> Applications> Manage Applications> Make sure "All" is selected above > scroll to Gallery> Press on it and hit "Clear Data". Back out of settings. Turn your phone off. Take the battery out and let it sit for at least 30 seconds. Put the battery back in and fire up your phone. Try the gallery again and let us know what happens. I hope this works.
    12-14-2011 09:18 PM
  3. ElectroManiac's Avatar
    I will try that later when I come back from work.

    Thanks
    12-15-2011 03:13 AM
  4. sudAndro's Avatar
    Take the back up of SD card on a PC/laptop. Then format the card. Formatting can be done by PC or from phone itself. Then launch Gallery App with formatted SD card. Make sure there is no "Force Close". If everything fine copy the backed up data to SD card. Hope it works !!!
    06-12-2012 07:45 AM
  5. TiDDY97's Avatar
    I had the same problem and i just did what 'tunie' said, thanks so much, it did the trick
    12-02-2012 06:13 AM
  6. kevinutter07's Avatar
    Tunie's fix worked for me as well! Thanks so much, this has been driving me crazy!
    03-14-2013 12:54 PM
  7. bethany rankine's Avatar
    Why are my gallery is NOT working
    06-29-2013 06:06 AM
  8. TABAKE's Avatar
    If I do this will I lose my pictures?

    - - - Updated - - -
    07-02-2013 06:33 AM
  9. Dr Triffid's Avatar
    If you follow Tunie's suggestion of clearing the Gallery app's data, then no, you won't lose your photos.
    TABAKE likes this.
    07-02-2013 07:34 AM
  10. trinityblue's Avatar
    What did "tunie" say? I can't see a post or reply by them and I'm having same problem: process come.cooliris.media has stopped working. I restarted my phone, I took out SD card then said gallery is empty. Put SD card back in still get not working force closed message. Everything else works but gallery. I don't want to loose all pics of kids & stuff please help!

    P.S. it is a T-Mobile My Touch Q android phone. Approximately 3 months old.
    10-19-2013 02:10 AM
  11. Dr Triffid's Avatar
    I don't know if this will fix it, but it may be worth a try. Go to settings> Applications> Manage Applications> Make sure "All" is selected above > scroll to Gallery> Press on it and hit "Clear Data". Back out of settings. Turn your phone off. Take the battery out and let it sit for at least 30 seconds. Put the battery back in and fire up your phone. Try the gallery again and let us know what happens. I hope this works.
    Tunie appears to have undergone a name change.

    Sent from my SAMSUNG-SGH-I777 using AC Forums mobile app
    10-19-2013 11:54 PM
  12. Andang's Avatar
    In my case, I hid some photos in 'hide items'. Initially, when i wanted to unhide it, it works. But now, it does not any more. Every time i wanted to "show hidden items", a message appears "Unfortunately, Gallery has stopped." What can i do?
    11-20-2013 12:32 AM
  13. lvnlavita's Avatar
    Any other suggestions? This didn't work for me
    01-11-2014 05:50 PM
  14. SimonSkyman's Avatar
    Hello I am new to this site and i also have problems with gallery on my S2. When phone is first switched on and after swiping screen a message pops up "Unfortunately, Gallery has stopped .". I tried all steps mentioned on this thread but still the same.
    01-12-2014 07:00 AM
  15. REMITHA's Avatar
    My new xolo mobile can't take photos. The massage displayed.. unfortunately Gallery has stopped.. what can I do..?
    Nicole Roberts likes this.
    05-29-2014 12:06 AM
  16. Nicole Roberts's Avatar
    I have the same issue as Remitha but with my fast-touch android tablet. I can take a screen shot but can't use the camera. Can anyone help?
    Thanks!
    06-28-2014 10:49 AM
  17. AbuDaud Asim's Avatar
    i followed the same instructions what Tunie told, but it is still not helping. Cleared the app data as per the instructions but still Gallery app is not opening neither the camera
    Any thing else plzz?
    12-05-2014 01:04 AM
  18. Said Ghaz's Avatar
    Why are my gallery is NOT working
    07-14-2015 10:18 AM
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