Duality84
Member
I'm still getting 'Your device does not support software upgrading via Kies.' And it says I'm still on current firmware at 2.3.6.
has anyone successfully updated using a mac? still says "your device does not support updating via kies"
could be something with macs? i'm trying to update on a macbook pro and i consistently get that same message, and recently kies wouldn't even recognize my phone...this process has really burned me on ever getting another android phone
For everyone trying to update on a Mac:
The problem we are all having is that the Mac version of Kies is 1.3, and you need 2.0 to update firmware. No phone can be update using Kies on a Mac.
In fact after intense amount of Googling I finally found this page: Software Upgrade Samsung If you look at the tips sections (near the bottom) it states that to update firmware you need a Windows machine.
This is complete bull .
you have got to be kidding me, that is the biggest load of crap ever...that seals it, i am never getting an android phone again
For everyone trying to update on a Mac:
The problem we are all having is that the Mac version of Kies is 1.3, and you need 2.0 to update firmware. No phone can be update using Kies on a Mac.
In fact after intense amount of Googling I finally found this page: Software Upgrade Samsung If you look at the tips sections (near the bottom) it states that to update firmware you need a Windows machine.
This is complete bull .
you have got to be kidding me, that is the biggest load of crap ever...that seals it, i am never getting an android phone again
i know i should know better than to listen to at&t store reps, but i was kind of told that i would never have issues using this phone with a mac. i'm kind of pissed. and why isn't the update over the air? if it wasn't for this employee discount i would've ditched at&t long ago..