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  1. Thread Author  Thread Author    #1  
    Kranica's Avatar

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    Default Problem updating to ICS using Mac

    Ok, so I downloaded the latest version of Kies onto my macbook. Connect the phone and get the prompt that there's a firmware update. Proceed to screen saying downloading firmware update. Here's where the problem starts. After getting to 100%, the window closes and says Samsung SHG-i777 has closed unexpectedly. Then I get a screen on the phone with the Android character and a message saying "downloading, please do not turn off target!!" And the phone is stuck there until I remove the battery and restart my phone. So frustrating!! Any help is appreciated. Thanks!
  2. #2  
    mviglesias57's Avatar

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    Default Re: Problem updating to ICS using Mac

    From what I've read, you can't use a Mac to do the upgrade. You need to use a Windows system to do it.
  3. #3  
    Dr Triffid's Avatar

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    Default Re: Problem updating to ICS using Mac

    This latest update does have a Mac version. I upgraded to ICS on a MacBook Pro with no difficulties.

    The OP may want to consider a full backup and then a factory reset before trying the upgrade again.
  4. #4  
    xsinfulangel's Avatar

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    Default Re: Problem updating to ICS using Mac

    I'm having the same problem with my MBP, but after the update fails, it doesn't recognize the phone. I have to uninstall/reinstall kies. i really don't want to do a factory reset to update my phone. I wish Samsung would get themselves together!
  5. #5  
    andel7539's Avatar

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    Default

    Kids has been and always will be a fiesty program with a mind of its own. Sometimes it will work for people running Windows or Mac and sometimes it won't. You just got to be lucky

    Sent from my SAMSUNG-SGH-I777 using Android Central Forums
  6. #6  
    UK_Alum_02's Avatar

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    Default Re: Problem updating to ICS using Mac

    I got it to work on my MBP after the update or whatever they did.

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