Today I tried to factory reset my phone using the hard reset, forgetting my phone was encrypted. It failed. I turned it on and now it freezes on the AT&T sphere after it spins around a couple times. I tried it again a second time, even erasing cache out of false hope... (I don't exactly know what cache is, or what erasing it would do.)
I can't access my google account or avg to wipe it, but would that even work? I contacted Google and hopefully I am let into my account soon.
My phone model is: SGH - 1747
Carrier: AT&T
I live in USA.
Help please! I just need to get into my phone. Sorry if there is already a thread like this, but I couldn't find one pertaining only to encrypted phones.
I encrypted it with the method already in the phone. I didn't use an app or anything.
I think my phone had JellyBean 4.3. It was whatever the latest update is available for S3.
I can't access my google account or avg to wipe it, but would that even work? I contacted Google and hopefully I am let into my account soon.
My phone model is: SGH - 1747
Carrier: AT&T
I live in USA.
Help please! I just need to get into my phone. Sorry if there is already a thread like this, but I couldn't find one pertaining only to encrypted phones.
I encrypted it with the method already in the phone. I didn't use an app or anything.
I think my phone had JellyBean 4.3. It was whatever the latest update is available for S3.