When I connect my phone to computer it gives me some Alert that my computer can't recognize my device. It says I need service pack 3 for XP but I do not even have XP I have windows 7. What do I need to do in order for my computer to recognize my phone? Any information will be helpful!
I get this too - don't have Kies installed (yet). It pops up on the phone after about a minute of being plugged into the computer. It does not seem to matter though...as the file transfers work fine. It might be just referring to the fact that there is no software on the computer to interface with the phone (Kies).
The problem is primarily that the device drivers are a bit buggy, and that is being kind. What I do is run Kies, and tell it to diagnose problems, and it will then reinstall the drivers. Now, here is the trick, once you connect your phone, and Windows installs the drivers(nice and fresh as if you never tried it before), it WILL work. The problem is that once you unplug your phone, on SOME systems, the problem comes right back, and requires using Kies to diagnose connection problems.
Now, I have tested this on a couple of systems, one is a laptop with a NVIDIA chipset and that one ALWAYS has the problem. My other machine has an AMD chipset on the motherboard, and it does NOT have the problem. This implies that there is something about the USB controller that isn't working well with the Samsung drivers. There is a good reason NVIDIA got out of the chipset business, and that is just one part of it.
Did you try running a Windows Update to make sure all your computer drivers are updated?
Also I would install Kies (if you havent), I remember on my work computer, my Galaxy S3 was not being recognized until I installed Kies, which I am guessing installed the drivers to recognize the phone
I just got my Samsung Galaxy S3 today, and it is not recognized by Kies, it says not compatible with my device, i have re installed drivers several times with no luck, any ideas thanks. I also have a hardware id missing error since upgrading to Jellybean this evening.