Yesterday while on a call my screen went dark and I had to pull the battery to get it back. No amount of button pushing had any effect. This morning a customer called the office to say my cell had gone straight to VM (or lack thereof in my case). I verified this, reset the phone via the power button, and that fixed it. I need a reliable communication tool. The phone is completely stock, has maybe 10 apps on it. Should I reset the thing? Is there something a bit less drastic? Be a lot of fun to get it back to where it is now.