[MangoPowah]

This just dropped in my e-mail, from Samsung.

Kinda wish there was a way I could opt out, since I no longer own an S3.

Sent from the cockpit of Gurren Lagann

[DizzyMaker#CB]

Two Kies uninstalls and reinstalls later plus 36 minutes and I finally have Jelly Bean!! yay!

Ok now my next question; I have Google Now on and it says all you have to do is speak "google" to wake it up but that doesn't work from the home screen and the home button still brings up S Voice.

you have to say google once google now is open... that will launch the voice search.

to launch google now, swipe up from the google icon one the lockscreen, or hold down the home key and select the google search icon.

[redlamar]

stupid Kies is not working. It freezes after downloading 100%.

[DizzyMaker#CB]

try again, or wait for the OTA from ATT, which could be another month!

[SlappyMcgee]

try again, or wait for the OTA from ATT, which could be another month!

By the time ATT does the OTA they will probably be ready to release 4.1.2 for our phone.

[yeah yeah]

Have a Mac. My phone only charges when I plug it in. No notifications or anything.

Sent from my SAMSUNG-SGH-I747 using Android Central Forums

[DizzyMaker#CB]

or key lime pie

[Kelly Kearns]

try again, or wait for the OTA from ATT, which could be another month!

Samsung said on their site there will be NO OTA for AT&T.

[vdr]

Thanks mate..this post was for me i guess... i recently switched to android and have been messing around with kies air to get this update until i saw ur message ...JB Update is almost done

Since there has been some confusion from people about Kies, the BIG problem that some people have(not just here on this thread) is that you need to be using Samsung Kies. Not Kies Air or something else. Samsung Kies is a really badly written app that is somewhat similar in function to Apple iTunes, but for Samsung devices. You can download it here:


Kies itself has been known to have issues, but is the best, and to my knowledge only way to install the official JB update(you don't need to root or do anything fancy).

So, get Kies, install it on your computer(must be an administrator account on Windows, not standard or limited user), and then plug your phone into the computer. You will see drivers get installed if you are on Windows. Once the drivers finish installing, Kies itself should now show you what firmware you have on your phone, and will now offer the update.

[Ryan Wittek]

I have been having some problems over the last two days trying to get the JB update vias Kies to work on my SGS3. When I connect everything works fine, Downloads the update firmware, then the firmware upgrade progress starts then when it goes to install the update to my phone it sits at 0% so far for 17 hours and 5 hours with no progress showing, even has the android pop up on my phone stating not to turn off this target. I'm thinking that it has to do with the cable cause anytime it goes to the last process of updating my computer tells me again that my sgs3 has properlly installed again... *like i unplugged and plugged back in*. I have completely factory reset my phone and it still wont take. Anyone out there have a idea of how to fix this problem? Thanks!

[jvolence]

don't bother with kies - use odin instead. kies is a brick waiting to happen!! I tried it twice and both times got stuck

[Ricky20]

Can't upgrade my software to jelly bean... The final update always stalls and have to take out battery. Sucks! Anybody know what else I can do... I'll try the above program recommended :/

[JoeyTater]

The camera is supposed to be able to just swipe left to get to the gallery...its not doing it

You're getting ahead of yourself. The 4.2 camera does that.

[Kelly Kearns]

Can't upgrade my software to jelly bean... The final update always stalls and have to take out battery. Sucks! Anybody know what else I can do... I'll try the above program recommended :/

Samsung has live chat support 24/7. They are great, very helpful, it is free, they have helped a lot of people. They will get it going for you, take advantage of the free service they offer.

[grunt0300]

I have been having some problems over the last two days trying to get the JB update vias Kies to work on my SGS3. When I connect everything works fine, Downloads the update firmware, then the firmware upgrade progress starts then when it goes to install the update to my phone it sits at 0% so far for 17 hours and 5 hours with no progress showing, even has the android pop up on my phone stating not to turn off this target. I'm thinking that it has to do with the cable cause anytime it goes to the last process of updating my computer tells me again that my sgs3 has properlly installed again... *like i unplugged and plugged back in*. I have completely factory reset my phone and it still wont take. Anyone out there have a idea of how to fix this problem? Thanks!

I'm with AT&T, and here's what i did. Also i use a MacBook Pro. Completely uninstall Kies from your computer. Reinstall Kies. Using the cable that came with the phone, open up Kies, and plug that puppy into the USB port of your computer. On the phone, go to settings>developer options>USB debugging. Make sure that developer options is ON, and make sure that USB debugging is CHECKED. That's what finally worked for me. Do not unplug phone until EVERYTHING is done. Took about a half hour for mine. Good luck, and Semper Fi.

[grunt0300]

Can't upgrade my software to jelly bean... The final update always stalls and have to take out battery. Sucks! Anybody know what else I can do... I'll try the above program recommended :/

Check out my post to Ryan Wittek.

[grunt0300]

Have a Mac. My phone only charges when I plug it in. No notifications or anything.

Sent from my SAMSUNG-SGH-I747 using Android Central Forums

Check out my post to Ryan Wittek.

[DRUETSR]

I tried numerous times to get KIES to inform me of the upgrade finally I ran KIES as admin (Win 7 64) and turned off my firewall (Zone Alarm), finally KIES showed the upgrade. It would download the update and then just sit there. I unplugged the phone shut down KIES and tried again (actually numerous times), sometimes it would get as far as processing firmware upgrade and then just sit there. Powered down phone, did a battery pull, same thing over and over. Tried 2 different Samsung USB cables, different USB ports and still nothing. I decided to fire up my old XP PC and see if it would get any further. I downloaded KIES and then turned off the firewall (just to be safe). Firmware upgrade completed this time without any issues. I am now up and running on JB. For those of you still having issues maybe try turning off your firewall if you have one running and try another computer if you have that option.

[MacBook]

The memory card icon is a new feature to let you know where you pictures and videos will be stored. If you change the storage to phone memory a phone icon is displayed.

actually thats been there since ICS

[Kelly Kearns]

I'm telling everyone..Samsung live chat will have you up and going in a couple of minutes if you have problems. They aren't like normal tech help and several here have finally ended up using them after hours of trying fixes and then getting it going in just minutes with Samsung live chat.

[redlamar]

after several trials finally I got JB. In my case Kies was freezing after downloading 100% and then process was going to "not responding" state. Here is what I did, I am not sure what finally did it.
1. run Kies as admin
2. I got Kies update notification few hours earlier so try to update that
3. read grunt0300's reply few posts above - I did that USB thing as well
4. I think most important thing I did was PATIENCE. every time Kies was not responding I was killing the process and restarting everything, but this time I waited for about 5-7 mins and finally Upgrade window came up and within 30-40 mins I was up and running.

Kies is one piece of ...I switched from iphone to android (S3) because I didn't like that iTunes was the only way to add anything to my iphone (no jail breaking)...Apart from that I like iTunes. Samsung should invest some time and money to fix this crap software.

[cputoys]

I was having similar problems installing the upgrade. It was constantly stalling after downloading the firmware. For me, a fresh install of Kies and also the latest java update did the trick. The tasker running the install process is apparently dependent on java. Anyway, this worked. Got it, love it.

[jcp007]

Updated to version 2.5 of Kies. Enabled USB debugging on my GS3. Opened Kies. Connected GS3. Downloading firmware components. Stuck at 99 percent for 5 minutes so far.

Sent From My Samsung Galaxy Note 10.1 Tablet

[naviwilliams]

In a way I'm glad that it is only available via Kies at the moment. That will save me, and probably lots of other people from rushing to download and install it.

It appears that are still some teething problems.

[tsells]

Updated to version 2.5 of Kies. Enabled USB debugging on my GS3. Opened Kies. Connected GS3. Downloading firmware components. Stuck at 99 percent for 5 minutes so far.

Sent From My Samsung Galaxy Note 10.1 Tablet

I was stuck at 99% for about four or five tries. The first time I let it sit at 99% for about 45 minutes. I was concerned about disconnecting the phone but I did it anyway. I then plugged my phone back in and the computer would not recognize it. I rebooted my computer and rebooted the phone and again went through the whole process, and it was stuck at 99%. I disconnected and went through the same process three or four more times and then finally the whole update went past 99%.
I wish I could give you more info, but I didn't do anything different when the phone finally did update. (FYI, I am using Vista 64 bit.)