03-21-2013 07:35 AM
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tools
  1. NewMind83's Avatar
    K, I got it to work this morning! I powered my phone off and back on before connecting and that did the trick I guess.

    Sent from my SAMSUNG-SGH-I747 using Android Central Forums
    12-04-2012 07:01 AM
  2. Voliam's Avatar
    I had the same problem. After 10mins or so, I clicked <cancel> and received "are you sure you want to stop this install" (or something similar). I clicked <no>, then it proceeded past the "hotfix" portion, and completed.
    12-04-2012 07:02 AM
  3. Kelly Kearns's Avatar
    K, I got it to work this morning! I powered my phone off and back on before connecting and that did the trick I guess.

    Sent from my SAMSUNG-SGH-I747 using Android Central Forums
    I also did that, but not with the intention of cutting it off before updating. Maybe that's why mine went so smoothly.
    12-04-2012 07:12 AM
  4. wayneg51's Avatar
    Firmware upgrade process screen says 100%. Phone stuck saying Downloading...Do not turn off target. Waited over 2 hours, no change. Disconnected and rebooted phone. Ran update again, same thing, computer screen says 100%, phone stuck saying Downloading...Do not turn off target! Stayed that way all night. Any ideas?
    12-04-2012 07:16 AM
  5. Voliam's Avatar
    Funny the variety of problems folks are experiencing. I was advised of the JB update right away. Have tried 3X to install it. It goes out each time to download the firmware, but when it starts to install, Kies appears to close and I see NO activity on PC or phone!
    12-04-2012 07:27 AM
  6. captivedroid's Avatar
    Hey... can anyone get Google Play to work?... My Google Play freezes.
    12-04-2012 08:05 AM
  7. pounder001's Avatar
    I can't get Kies Air to show any updates for me on my S3
    12-04-2012 08:11 AM
  8. Kelly Kearns's Avatar
    I can't get Kies Air to show any updates for me on my S3
    Don't think you can use Air, you are gonna have to plug your phone into your computer.
    12-04-2012 08:13 AM
  9. soli2005's Avatar
    You need to update Kies software on the Mac. I upgraded my phone via Kies running Mountain Lion effortlessly. Not sure why so many are having so many problems.
    It won't update even Kies before I plug in my phone. Wish I was on your end of not having problems.
    12-04-2012 08:15 AM
  10. XChrisX's Avatar
    It won't update even Kies before I plug in my phone. Wish I was on your end of not having problems.
    What version of OSX are you running? Before this update I didn't have Kies, nor truly understand what it was so I had to go to Samsungs website to download it. Make sure you have the current version of Java installed before you upgrade Kies. If it is not current you can't upgrade. Hope that helps, and good luck!
    soli2005 likes this.
    12-04-2012 08:24 AM
  11. pounder001's Avatar
    Don't think you can use Air, you are gonna have to plug your phone into your computer.
    Oh ok thanks
    12-04-2012 08:24 AM
  12. Voliam's Avatar
    HOW FRUSTRATING! D/L and installed Kies, connected SIII, selected upgrade to JB, D/L "firmware upgrade components". Upgrade screen closes, then Kies closes. No other activity reported, and phone shows home screen the entire time. I was able to backup phone using Kies, but upgrade doesn't work!
    Uninstalled/ reinstalled Kies- same as above. SMDH!!!

    Finally, after about 5 hrs, got it! If I had to guess, server congestion was causing it all...
    12-04-2012 08:42 AM
  13. Madness87's Avatar
    Any ideas if backing up and then doing a factory reset will make me lose all my app data? I didn't 3 star all those damn games only to lose it. I feel like a lot of these bugs and jitteryness will go away with a factory reset.
    12-04-2012 08:49 AM
  14. RyDawgBoston's Avatar
    Okay I finally got it.. Turn off WiFi and use 4g. It worked perfect.

    On a side note. In the browser, typing in Swype does not auto space. Swype is buggy and the browser is buggy.

    Any other issues or bugs people are having?

    Sent from my SAMSUNG-SGH-I747 using Android Central Forums
    12-04-2012 08:50 AM
  15. Hogosha's Avatar
    Latest version of Kies for Mac(Lion) doesn't work. I'll wait for the OTA from AT&T.
    I used Kies on my MacBook Pro and everything worked fine.
    XChrisX likes this.
    12-04-2012 08:51 AM
  16. mty msi's Avatar
    I don't like that too much either, that was one of the changes I really liked with GB, the black notification bar.-
    My notification bar is still black.
    12-04-2012 08:57 AM
  17. mellojoe's Avatar
    Don't forget, gang. There were like 30 Million of these phones sold. I don't know how many were on AT&T, but we could guess probably 5M to 10M units. That is a lot of people pinging the servers. You might encounter slow download times.

    On the other hand, I'm very much looking forward to getting home tonight and updating.
    12-04-2012 09:10 AM
  18. rong21's Avatar
    took me about an hour last night. My internet speed sucks
    Update is really slow for me. It's taken over an hour to get to 50% and nothing has happened with my phone yet.
    12-04-2012 09:27 AM
  19. grunt0300's Avatar
    I used Kies on my MacBook Pro and everything worked fine.
    Finally got it to work, but "driving mode" is not cooperating. Enabled it, but no voice reading the text messages. Any help would be appreciated. Thanks.
    12-04-2012 09:32 AM
  20. sross71's Avatar
    I have a quick question. When I bought my S3, it was already rooted. Do I have to unroot before I try to install JB?
    12-04-2012 10:15 AM
  21. smooth4lyfe's Avatar
    I have a quick question. When I bought my S3, it was already rooted. Do I have to unroot before I try to install JB?
    I think you can still update, but it will remove your root
    sross71 likes this.
    12-04-2012 10:19 AM
  22. Almeuit's Avatar
    I have a quick question. When I bought my S3, it was already rooted. Do I have to unroot before I try to install JB?
    It will remove root if I'm not mistaken. Just re-root after updating. Just ensure to find a good guide for your phone.


    Enjoy JB though guys! I'm glad att finally is pushing it for yall .

    Sent from my Sprint S3 using AC forums
    sross71 likes this.
    12-04-2012 10:23 AM
  23. smooth4lyfe's Avatar
    My notification bar is still black.
    Are u sure you have Jelly Bean?
    12-04-2012 10:44 AM
  24. Almeuit's Avatar
    Are u sure you have Jelly Bean?
    Agree with smooth. Check by going to system settings > about device. Make sure it says 4.1 (see below post)

    Sent from my Sprint S3 using AC forums
    12-04-2012 10:47 AM
  25. glitchgod's Avatar
    I can't get it to work at all....
    We use kies air right?
    Sync the two together anx look for a frimware update button...
    All so isee on my computer is a really werd file manager and nothing for my phones screen



    HELP


    Sent from my SAMSUNG-SGH-I747 using Android Central Forums
    12-04-2012 10:48 AM
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