Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 3 of 3
  1. Thread Author  Thread Author    #1  

    Default Help please..JB error message.

    AT&T JB update on Kies goes great until it is time to load the update on the phone. Then I get
    the following message.

    "Failed to acquire permission from the SGH-I747
    administrator. The program will close.
    Please log out of windows and log in to an
    administrator account to restart Kies."

    Can anyone tell me how to procede from here?
  2. #2  

    Default Re: Help please..JB error message.

    You have to be on an administrator account on Windows and not just a user account.
  3. Thread Author  Thread Author    #3  

    Default Re: Help please..JB error message.

    Quote Originally Posted by Kelly Kearns View Post
    You have to be on an administrator account on Windows and not just a user account.
    Our user account is listed as administrator.
    I do not see how to open another account as this one is all that shows up on the start screen.

Similar Threads

  1. Kies Restore giving error message- help please
    By mattbro in forum Sprint Galaxy S II Epic 4G Touch
    Replies: 3
    Last Post: 11-06-2012, 04:18 PM
  2. Help Please Error message
    By anamor77 in forum T-Mobile Galaxy S3
    Replies: 6
    Last Post: 08-03-2012, 09:11 PM
  3. Help, please! Error message: Device not found & can't install CWM
    By rmlynch7 in forum Verizon Galaxy Nexus Rooting, ROMs, and Hacks
    Replies: 3
    Last Post: 07-14-2012, 01:44 PM
  4. Help, please! Error message: Device not found & can't install CWM
    By rmlynch7 in forum Verizon Galaxy Nexus
    Replies: 1
    Last Post: 07-10-2012, 01:20 PM
  5. Help ! Android Central FC error message whenever I turn on the phone
    By jasonvancouver in forum Verizon Droid Incredible
    Replies: 6
    Last Post: 05-22-2010, 01:25 PM

Posting Permissions