Weird Data usage?

[Michael Wong]

On settings it said I used up about 2.71gbs of data. But when I checked my data usage with att it said Ionly used up about 1gb. Which one is right?

 

[ucantcme73]

Make sure your phone is not counting wifi use in the data totals. Because maybe that's what it's doing

Sent from my Galaxy Slll

 

[Michael Wong]

Eh I dont think it would be because in wifi I would use way more than 2gbs of data

 

[GMJeff]

At the bottom of the second picture it tells you that the amount you see on the graph is measured by the device and that your carrier may measure data differently. So odds are that it could be including WiFi data on the phone graph.

Call at&t or check your account online to verify how much data has been used.

Sent from my GT-N8013 using Android Central Forums

 

[Michael Wong]

Oh ok I see it. Thanks!

 

[Almeuit]

At the bottom of the second picture it tells you that the amount you see on the graph is measured by the device and that your carrier may measure data differently. So odds are that it could be including WiFi data on the phone graph.

Call at&t or check your account online to verify how much data has been used.

Sent from my GT-N8013 using Android Central Forums

The device doesn't add in wifi within the mobile data section. You can see wifi usage separately within the data usage section. Go into it and click the button on the bottom left (the menu button) and toggle show wifi. As you can see below after you toggle it the top shows mobile data and wifi data.

Michael the reason your data usage is different from your carrier is because of the bill cycle. Your text from att says your next cycle starts on the 20th but I can see in the data graph picture it says December 6th. So.. If we count a month from that the phones graph won't reset until January 6th. This means it's counting two different data billing cycles (not the entire thing but some).

Set your billing cycle correctly on the phone's graph and it will be alot more accurate. Not always perfect but from my own research its pretty close... As you can also see below my graph says I've used about 1.20 GB of usage. I go to Sprint and it says my 3g data is around 1.2 GB .

Hope this helps!

Sent from my Sprint S3 using AC forums

 

[Almeuit]

Also forgot to post this. As you can see below my wifi usage is a lot higher so it isn't counting it in the mobile data area.



Sent from my Sprint S3 using AC forums