Results 1 to 19 of 19
Like Tree1Likes
  • 1 Post By Shawn Magm
  1. Thread Author  Thread Author    #1  

    Default Help, cannot turn on Google Now

    I just go the Galaxy S3 (refurb) on AT&T. It came with ICS. I did an OTA update to 4.1.1. I just ditched my iPhone 3G so I am not as familiar with Android.

    I hold the home button and hen 3 icons show up on the bottom. I press the middle "g" (for google). Then, a google search bar comes up at the top of the screen. I press the bottom left capacitative button and then press "Settings". I see Google Now with "off" underneath it. I tap it, and then Google at the top, Get Google Now!. 2nd from the bottom, I click "Yes, I'm in". I get back to the search bar. It goes in an endless loop if I press the bottom left button. It looks like Google Now is off and I can't turn it on. I can't get cards to show up.

    Please tell me what I'm doing wrong, or if I have a defective phone or a bug in the software.
  2. #2  

    Default Re: Help, cannot turn on Google Now

    Google Now is really kinda different with the JB update.

    If you long press the menu button (the phone button to the left of your home button) it should pull up Google Now.
  3. #3  

    Default Re: Help, cannot turn on Google Now

    BUT..I will add, this OTA update is about half the size of the Kies update and this is new, so not real sure of anything about this OTA update yet..it could be different than what I'm telling you. This is how you bring up Google Now with the big Kies JB update.
  4. Thread Author  Thread Author    #4  

    Default Re: Help, cannot turn on Google Now

    I did that but Google Now does not come up. Not sure what else to do.
  5. #5  

    Default Re: Help, cannot turn on Google Now

    What happened when you held down that menu button? If you just click it, you get the pop up menu, but what happens on your phone when you hold it down?
  6. Thread Author  Thread Author    #6  

    Default Re: Help, cannot turn on Google Now

    I get the Google search bar on top, and the keyboard pops up on the bottom.
  7. #7  

    Default Re: Help, cannot turn on Google Now

    Also if you want the "Google Now" voice search to pop up when you double click the Home button (like S-Voice does and the Google Search is so much better) then follow the instructions in this thread:

    READY TO SPEAK Google Now with Home button Double Click here
  8. Thread Author  Thread Author    #8  

    Default Re: Help, cannot turn on Google Now

    My issue that it doesn't do what is shown on the Google support page. When I get to the part where the Google search bar is, I press the bottom left menu button, and go to settings. It shows Google now is off. There is no button to toggle it on or off. If I tap it, it goes back to the search bar. I cannot setup the Google now cards (traffic, weather, etc). I'm pretty tech savvy, but I can't get this working.
  9. #9  

    Default Re: Help, cannot turn on Google Now

    Quote Originally Posted by Shawn Magm View Post
    My issue that it doesn't do what is shown on the Google support page. When I get to the part where the Google search bar is, I press the bottom left menu button, and go to settings. It shows Google now is off. There is no button to toggle it on or off. If I tap it, it goes back to the search bar. I cannot setup the Google now cards (traffic, weather, etc). I'm pretty tech savvy, but I can't get this working.
    Ok, do you have an app icon called "Google" if you click that, it should bring up Google Now, it will say "Google" at the top with the search bar. Then click on your menu button 1 time, click settings. You will see Google Now listed, tap it, look to the right and there is an "on/off" button. I'll post a screenshot in just a sec.
  10. #10  

    Default Re: Help, cannot turn on Google Now

    Sent from my SAMSUNG-SGH-I747
    Attached Thumbnails Attached Thumbnails Help, cannot turn on Google Now-uploadfromtaptalk1358314692745.jpg   Help, cannot turn on Google Now-uploadfromtaptalk1358314714526.jpg   Help, cannot turn on Google Now-uploadfromtaptalk1358314763849.jpg  
  11. #11  

    Default Re: Help, cannot turn on Google Now

    And check the Play Store to make sure "Google" doesn't need an update.
  12. Thread Author  Thread Author    #12  

    Default Re: Help, cannot turn on Google Now

    Kelly, thanx for your help. From your pictures, I get something similar to the 1st pic, except underneath "Google Now", it says off. From your 2nd picture, I do not have an on/off button to toggle. I think my phone is set to auto-update, so I believe Google is up to date, but I'll check anyways.
    Kelly Kearns likes this.
  13. #13  

    Default Re: Help, cannot turn on Google Now

    Quote Originally Posted by Shawn Magm View Post
    Kelly, thanx for your help. From your pictures, I get something similar to the 1st pic, except underneath "Google Now", it says off. From your 2nd picture, I do not have an on/off button to toggle. I think my phone is set to auto-update, so I believe Google is up to date, but I'll check anyways.
    Hmmm..not really sure then. One thing you might want to try is to go to the Application Manager, find the "Google Search" app, "clear the cache", if that doesn't work then go back and "clear data" if that doesn't work, go back again and "uninstall updates" and let the Play Store update it again. After that, I'm at a loss, I use the Google Voice more than Google Now.
  14. #14  

    Default Re: Help, cannot turn on Google Now

    I have the same problem and i have a new phone...
  15. #15  

    Default Re: Help, cannot turn on Google Now

    I figured it out... you need to update the google search app. Then it should work. Exactly what Kelly said... I'm dumb.
  16. #16  

    Default Re: Help, cannot turn on Google Now

    Quote Originally Posted by Henry Talasan View Post
    I figured it out... you need to update the google search app. Then it should work. Exactly what Kelly said... I'm dumb.
    I had read about needing the app updated and when I got a new phone and upgraded to JB, mine was one of the apps calling for an update. Also, just because you have autoupdates checked, doesn't always seem to do that for some reason.
  17. #17  

    Default Re: Help, cannot turn on Google Now

    Oh dear you lol I had the exact same problem as you have and I am glad to tell you that I have been able to solve it! Here is how: First Open the Play Store and then check for Installed Apps, then update everything you have there [which most certainly will include a manual 'Google Search' app] Ok, you try now..
    Thanked by:
  18. Thread Author  Thread Author    #18  

    Default Re: Help, cannot turn on Google Now

    Thanx, Kelly! You're a genius. I updated, and now all is well.
    Thanked by:
  19. #19  

    Default Re: Help, cannot turn on Google Now

    Quote Originally Posted by Shawn Magm View Post
    Thanx, Kelly! You're a genius. I updated, and now all is well.
    Anyone that calls me a genius is automatically my new BFF lol

    Glad you got it working!

    Like I said, I haven't used the actual Google Now much, I mainly just double click my home button and say "set alarm for 18 minutes" using it as a timer or say "text Jane Doe, i'm about 5 minutes away" or say "find whatever store" when I'm driving lol. Now if I could just say "get me a cup of coffee" and it would...
    Thanked by:

Similar Threads

  1. Cannot turn on wi-fi
    By Rohaizat Mordipi in forum Samsung Galaxy S3 I9300
    Replies: 4
    Last Post: 11-23-2012, 04:04 AM
  2. Help Request - Stuck on Google Boot Screen
    By ohcalcutta in forum Verizon Galaxy Nexus Rooting, ROMs, and Hacks
    Replies: 5
    Last Post: 09-17-2012, 10:48 AM
  3. Sports on Google now on nexus 7
    By Xterror in forum Google Nexus 7 Tablet (2012)
    Replies: 8
    Last Post: 08-09-2012, 12:11 AM
  4. Cannot turn on - please help
    By kisman17 in forum Verizon Fascinate
    Replies: 5
    Last Post: 12-14-2011, 08:19 AM
  5. Replies: 1
    Last Post: 07-20-2010, 01:15 AM

Posting Permissions

B