1. Smidge710's Avatar
    so i just had an OTA update on my galaxy. after it updated, when i open an app, screen will flash red bars around it, ten say android.process.media has failed... also get one saying google has failed... also someone just tried too call. screen went black, i could not answer and it did not show up in the call logs
    01-31-2013 12:31 PM
  2. smooth4lyfe's Avatar
    A facotry reset should fix the problem
    01-31-2013 04:06 PM
  3. Smidge710's Avatar
    But wont this delete everything from my phone? pictures, music, contacts, bookmarks...
    01-31-2013 09:17 PM
  4. Smidge710's Avatar
    well?? anyone?
    02-01-2013 03:26 PM
  5. Ronnie2's Avatar
    Everything such as pictures and music thats saved on the internal sd will still be there after a factory reset. Your apps and settings will be erased. Contacts are synced through your Google account. Once you sign into your Google account after the reset it will sync your contacts to your phone.
    02-01-2013 03:40 PM
  6. Smidge710's Avatar
    well i reset, and i signed into google, but none of my contacts syncd.. thankfully i backed them up on my laptop.
    02-01-2013 06:09 PM

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