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  • 1 Post By Kelli Plowman Warden
  1. Thread Author  Thread Author    #1  

    Default Help Please

    Trying to uninstall new knox 4.3 update. I see how to do it, however I'm having issues. Here's the first step...."Find the Knox app, launch it and tap on "Settings" ok, problem is I don't have a Knox widget to click on. Any suggestions? Thanks.
  2. #2  
    UJ95x's Avatar

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    Default Re: Help Please

    Quote Originally Posted by Kelli Plowman Warden View Post
    Trying to uninstall new knox 4.3 update. I see how to do it, however I'm having issues. Here's the first step...."Find the Knox app, launch it and tap on "Settings" ok, problem is I don't have a Knox widget to click on. Any suggestions? Thanks.
    Welcome to Android Central
    You can't uninstall Knox without rooting your phone, have you managed to do that?
    Everything in this post is 100% accurate...I think

    R.I.P. Motorola...and what could have been the best smartphone line ever
  3. Thread Author  Thread Author    #3  

    Default Re: Help Please

    Quote Originally Posted by UJ95x View Post
    Welcome to Android Central
    You can't uninstall Knox without rooting your phone, have you managed to do that?
    I have no idea how to do that. I downloaded a program I thought would do it....called explorer, but every time I try to delete any knox folders, my phone denies/blocks the program.
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    Default Re: Help Please

    Quote Originally Posted by Kelli Plowman Warden View Post
    I have no idea how to do that. I downloaded a program I thought would do it....called explorer, but every time I try to delete any knox folders, my phone denies/blocks the program.
    Yeah, you need root to remove any or the apps that come with the phone. Not sure if root is even possible on 4.3 yet. If and when there is you'd have to unlock the bootloader and root your phone. The former will void your warranty

    Posted via Android Central App
    Everything in this post is 100% accurate...I think

    R.I.P. Motorola...and what could have been the best smartphone line ever
  5. Thread Author  Thread Author    #5  

    Default Re: Help Please

    Quote Originally Posted by UJ95x View Post
    Yeah, you need root to remove any or the apps that come with the phone. Not sure if root is even possible on 4.3 yet. If and when there is you'd have to unlock the bootloader and root your phone. The former will void your warranty

    Posted via Android Central App
    I have no idea how to even do any of that. I so wish I hadn't installed it. It's draining my battery like crazy!
  6. #6  
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    Default Re: Help Please

    Quote Originally Posted by Kelli Plowman Warden View Post
    I have no idea how to even do any of that. I so wish I hadn't installed it. It's draining my battery like crazy!
    Have you tried a factory reset? It seems to have helped out a lot of the people who had the same issues

    Posted via Android Central App
    Everything in this post is 100% accurate...I think

    R.I.P. Motorola...and what could have been the best smartphone line ever
  7. Thread Author  Thread Author    #7  

    Default Re: Help Please

    Quote Originally Posted by UJ95x View Post
    Have you tried a factory reset? It seems to have helped out a lot of the people who had the same issues

    Posted via Android Central App
    Thanks for your help. I need to google now how to do a factory reset. LOL
  8. #8  
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    Default Re: Help Please

    It's fairly easy. If that doesn't work let me know. There are a few other things that are an easy fix if that didn't do it

    Posted via Android Central App
    Everything in this post is 100% accurate...I think

    R.I.P. Motorola...and what could have been the best smartphone line ever
  9. Thread Author  Thread Author    #9  

    Default Re: Help Please

    Quote Originally Posted by UJ95x View Post
    It's fairly easy. If that doesn't work let me know. There are a few other things that are an easy fix if that didn't do it

    Posted via Android Central App
    Thanks again so much!
    UJ95x likes this.
  10. #10  
    UJ95x's Avatar

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    Default Re: Help Please

    No problem

    Posted via Android Central App
    Everything in this post is 100% accurate...I think

    R.I.P. Motorola...and what could have been the best smartphone line ever

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