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  1. Thread Author  Thread Author    #1  

    Default OTA update not working

    Hi there,

    I unlocked my htc one so I could use it in the UK, and now I'm stuck on 4.1.2 unable to upgrade. Basically, the software update tells me there are no available updates, while I know there are some available!

    Does anyone know why it's not working for me?

    Thanks
  2. #2  
    wizzrah's Avatar

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    Default Re: OTA update not working

    Quote Originally Posted by gbishop12 View Post
    Hi there,

    I unlocked my htc one so I could use it in the UK, and now I'm stuck on 4.1.2 unable to upgrade. Basically, the software update tells me there are no available updates, while I know there are some available!

    Does anyone know why it's not working for me?

    Thanks
    What carrier model do you have?
    “Knowing how to think empowers you far beyond those who know only what to think.” - Neil deGrasse Tyson

  3. Thread Author  Thread Author    #3  

    Default Re: OTA update not working

    Sorry where can I find that? Is that the build number? If so, it's 1.26.502.15
  4. #4  
    wizzrah's Avatar

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    Default Re: OTA update not working

    Quote Originally Posted by gbishop12 View Post
    Sorry where can I find that? Is that the build number? If so, it's 1.26.502.15
    My bad, I meant what carrier was the phone previously locked to.
    “Knowing how to think empowers you far beyond those who know only what to think.” - Neil deGrasse Tyson

  5. Thread Author  Thread Author    #5  

    Default Re: OTA update not working

    Quote Originally Posted by wizzrah View Post
    My bad, I meant what carrier was the phone previously locked to.
    Sorry haha, yeah it's an unlocked AT&T phone for Orange, but I'm back in the US so I'm back on AT&T. I'd been looking forward to getting the updates on arrival but my OTA isn't working. I feel like it might have to do with the fact it's unlocked?
  6. #6  
    wizzrah's Avatar

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    Default Re: OTA update not working

    Quote Originally Posted by gbishop12 View Post
    Sorry haha, yeah it's an unlocked AT&T phone for Orange, but I'm back in the US so I'm back on AT&T. I'd been looking forward to getting the updates on arrival but my OTA isn't working. I feel like it might have to do with the fact it's unlocked?
    Ah ok, yeah you are missing a couple of updates. I agree, I think it is not working because you are unlocked. Your CID might not be AT&T's anymore.
    “Knowing how to think empowers you far beyond those who know only what to think.” - Neil deGrasse Tyson

  7. Thread Author  Thread Author    #7  

    Default Re: OTA update not working

    Ah alright thanks. Is there any way I can get the update then? Like change my CID or flash it or something?

    Thanks
  8. #8  
    wizzrah's Avatar

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    Default Re: OTA update not working

    Quote Originally Posted by gbishop12 View Post
    Ah alright thanks. Is there any way I can get the update then? Like change my CID or flash it or something?

    Thanks
    You aren't rooted or anything right?

    Sent from my HTC One XL using Tapatalk
    “Knowing how to think empowers you far beyond those who know only what to think.” - Neil deGrasse Tyson

  9. #9  

    Default Re: OTA update not working

    You can get the update from HTCs website, under the support tab. Make sure you read all directions. This will also erase everything on your phone so make sure that you back it up.

    Sent from my AT&T HTC One
  10. #10  
    wizzrah's Avatar

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    Default Re: OTA update not working

    Quote Originally Posted by RebeccaCool View Post
    You can get the update from HTCs website, under the support tab. Make sure you read all directions. This will also erase everything on your phone so make sure that you back it up.

    Sent from my AT&T HTC One
    I think you mean an RUU right?

    Sent from my HTC One XL using Tapatalk
    “Knowing how to think empowers you far beyond those who know only what to think.” - Neil deGrasse Tyson

  11. #11  

    Default Re: OTA update not working

    Quote Originally Posted by wizzrah View Post
    I think you mean an RUU right?

    Sent from my HTC One XL using Tapatalk
    I believe so.

    Sent from my AT&T HTC One
  12. #12  
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    Default Re: OTA update not working

    Quote Originally Posted by RebeccaCool View Post
    I believe so.

    Sent from my AT&T HTC One
    It seems everyone is quick to recommend a RUU flash. You have to be careful because your phone has to meet certain requirements before you flash it. It could be the difference between an upgraded phone or a bricked phone.
    “Knowing how to think empowers you far beyond those who know only what to think.” - Neil deGrasse Tyson

  13. #13  

    Default Re: OTA update not working

    Quote Originally Posted by wizzrah View Post
    It seems everyone is quick to recommend a RUU flash. You have to be careful because your phone has to meet certain requirements before you flash it. It could be the difference between an upgraded phone or a bricked phone.
    Did not know that. Thanks. My OTA update from AT&T kept falling so, that is how I got mine.

    Sent from my AT&T HTC One
  14. #14  
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    Default Re: OTA update not working

    Quote Originally Posted by RebeccaCool View Post
    Did not know that. Thanks. My OTA update from AT&T kept falling so, that is how I got mine.

    Sent from my AT&T HTC One
    If you phone is untampered, you should be fine.

    Sent from my HTC One XL using Tapatalk
    “Knowing how to think empowers you far beyond those who know only what to think.” - Neil deGrasse Tyson

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