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  1. Thread Author  Thread Author    #1  

    Default HTC One: Black Screen

    My screen is completely black. The keys at the very bottom light up but the screen remains black. I can recieve calls and answer them. It is fully charged. Tried turning off and on, but no change. Phone was in my pocket prior to the occurance. Hasn't been around water or moisture. Help please!
    Last edited by NotJustAPhone; 02-16-2014 at 12:46 PM.
  2. #2  

    Default Re: HTC1 Black Screen

    Try holding the power button down. After maybe 10 seconds, the Home and Back buttons will begin to flash. Don't release the power button until they stop flashing. That should reboot the phone.

    Posted via Android Central App
  3. Thread Author  Thread Author    #3  

    Default Re: HTC1 Black Screen

    No luck with that. Tried it. No change.
  4. #4  

    Default Re: HTC1 Black Screen

    Performing a factory reset using hardware buttons
    If you cant turn HTC*One on or access settings, you can still perform a factory reset by using the hardware buttons on HTC*One.

    Important: The Fast boot option in Settings > Power must not be selected.

    Press and hold the VOLUME DOWN button, and then press and hold the POWER button.
    Wait for the screen with the three Android images to appear, and then release the POWER and VOLUME DOWN buttons.
    Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button.

    Posted via Android Central App

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