1. Olsi Zeqiri's Avatar
    Hello everybody!!!!
    I have a HTC one at&t and I wanted to know why i can not update it to new software update.
    I am a user in europe (balkan).
    Can you help what to do?
    Thanks
    04-22-2014 09:58 AM
  2. MONDINGO's Avatar
    Hello everybody!!!!
    I have a HTC one at&t and I wanted to know why i can not update it to new software update.
    I am a user in europe (balkan).
    Can you help what to do?
    Thanks
    All I know I was having this issue. And I found out if you swap out your Sim card for a new one and recheck, it will work. I was the first one to find this out. But now I'm in the states. So it might be different in Europe. But I would try this. After I posted this awhile back, several guys here tried it and worked for all of them. Give it a shot. Factory reset does not work. Also you can go to the HTC website and manually download it. But this will wipe your phone. So backup everything.

    Sent from my HTC One using AC Forums mobile app
    04-23-2014 07:22 PM

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