1. markpace's Avatar
    I updated to 2.3 last night and when it was finished my Contacts are empty except for My Profile. If I look in Groups, all the groups are there and all the contacts are there, but not in the main People. I've gone into settings and Address book and verified that I've got it set to sync with my gmail account, and I've run sync, but the main contacts stays empty. How do I get my contacts back into the main People area?
    08-12-2011 02:22 PM
  2. fernandezhjr's Avatar
    Make sure you are logged into HTC Sense and it is set to sync. It should sync your contacts back onto your phone. If you were using strictly Google, log into Gmail on your PC and see if your contacts are there. If they are not, then you never properly setup sync with Google.

    Sent from my Desire HD using Tapatalk
    08-12-2011 03:29 PM
  3. fernandezhjr's Avatar
    Also, when you have Contacts open, go to menu > view and make sure Google contacts are checked for viewing.

    Sent from my Desire HD using Tapatalk
    markpace likes this.
    08-12-2011 03:31 PM
  4. markpace's Avatar
    Also, when you have Contacts open, go to menu > view and make sure Google contacts are checked for viewing.

    Sent from my Desire HD using Tapatalk
    That was it!
    08-12-2011 03:59 PM
  5. randyw's Avatar
    I updated to 2.3 last night and when it was finished my Contacts are empty except for My Profile. If I look in Groups, all the groups are there and all the contacts are there, but not in the main People. I've gone into settings and Address book and verified that I've got it set to sync with my gmail account, and I've run sync, but the main contacts stays empty. How do I get my contacts back into the main People area?
    I ran into the same problem. The contact list has been moved and as far as I have been able to figure out they can not be moved back. To open your contact list press Phone then close the keypad and there is your contact list.
    08-13-2011 01:55 PM
  6. AvisEditGuy's Avatar
    Make sure you are logged into HTC Sense and it is set to sync. It should sync your contacts back onto your phone. If you were using strictly Google, log into Gmail on your PC and see if your contacts are there. If they are not, then you never properly setup sync with Google.

    Sent from my Desire HD using Tapatalk
    What exactly does that mean-- log into HTC Sense? I didn't think that was something we logged into. Where and how do we "log" into HTC Sense? I'm having the same issue... all "phone" contacts are gone. The gmail contacts are still there, just not the ones for phone only. Thanks.
    09-20-2011 10:28 AM
  7. fernandezhjr's Avatar
    What exactly does that mean-- log into HTC Sense? I didn't think that was something we logged into. Where and how do we "log" into HTC Sense? I'm having the same issue... all "phone" contacts are gone. The gmail contacts are still there, just not the ones for phone only. Thanks.
    Menu>Settings>Accounts &sync. HTC Sense should be there with a green button. If not, choose add account. Also, you want to make sure contacts are viewable. Open People, select Menu>view and make sure you have your wanted choices checked.

    Sent from my Inspire 4G using Tapatalk
    09-20-2011 10:56 AM
  8. moun10dew's Avatar
    I'm sort of in the same boat...my main contact list has gone from over 100 to down to 61. A number of my contacts are now in my Facebook list. the only way I can get to them now is to open up the facebook list. The problem is...I don't want my entire facebook list to show with my phone contacts as there are well over 2000 people in my facebook contact list. Is there a way to just move some of the people in the facebook list back over to my main list?
    09-22-2011 11:40 AM
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