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  1. Thread Author  Thread Author    #1  

    Default "sorry could not find a mailbox for that number" ????

    my friends and family has been telling me that they cant leave me a voice message.
    ive been noticing this for a while now.
    i tried holding 1 to see if i could set it up from there and then it says
    "we need more info to direct your call to the right mail box"
    i put in my number, says "sorry could not find a mailbox for that number"
    went to my settings > calls > voicemails
    says my voicemail service = my carrier
    voice mail number = 18162250010
    i try to dial my own phone number into my phone, it just gives me the busy signal.

    i have no idea what i did and what to do to fix this.
    any ideas?
  2. #2  
    piizzadude's Avatar
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    Default Re: "sorry could not find a mailbox for that number" ????

    call ATT they can reset it for you
  3. #3  

    Default Re: "sorry could not find a mailbox for that number" ????

    Sounds like the vm may actually be removed from the profile. Or set as expired or canceled. As mentioned, I call the carrier and have make sure the mailbox is created on the server.

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