Iphone updates beware!

**mj0528** · 02-11-2011, 11:58 AM

AT&T just informed me that since I have an "iphone data plan", I have to choose another data plan that is not unlimited of course. This is getting old! I have talked to 2 different people yesterday and today and got different responses. Who knows what they'll do to us "iphone data" users once we switch. I can almost bet our bills will be higher one way or another though. BS!

**onthezone** · 02-11-2011, 12:18 PM

They better not touch my unlimited as i am buying the phone off contract.

**Loiselle** · 02-11-2011, 12:19 PM

This is not true.

Read the last . Now, read this.

Quote their own website, their own press releases... you'll be fine.

Just breathe...................................

I, too, am coming from an iPhone. You'll be okay.

**mj0528** · 02-11-2011, 12:40 PM

it's hard to trust anything you read anywhere or what previous at&t support has said when it changes every 10 min. They will do what they want when they want. I see a pissed off Sunday in my near furture if I even decide to leave my iphone 4 now

**mdunn1066** · 02-11-2011, 01:17 PM

If they give you trouble about it start asking about terminating your account and even mention the word Verizon, that usually gets them to bend for you a bit, worked for me in the past.

**Staticpunk84** · 02-11-2011, 05:39 PM

Well I know that as jun 7th 2010 if you had the unlimited data plan your grandfather in so that means you can still upgrade you device to the inspire or another smart phone and still have the unlimited plan now if you do not have that before jun 7th 2010 the its 2gb of data for @25

**ggong5150** · 02-11-2011, 09:00 PM

Once your grandfathered in your good! If u are at a store u can call ATT support and they will override for you.

**smokinHawk** · 02-14-2011, 09:37 AM

i couldnt do it at radio shack yesterday, going to try at an at&t store later this week.
anybody been able to keep their plan with switching phones yet?

**skroll** · 02-14-2011, 10:14 AM

Originally Posted by smokinHawk

i couldnt do it at radio shack yesterday, going to try at an at&t store later this week.
anybody been able to keep their plan with switching phones yet?

The girl at Costco did it for me just fine. When she set up the phone, she had to change me to the $25 limited plan, but she made a phonecall to AT&T, talked to the proper people, filed a case for me, and my unlimited plan will be put back into effect shortly.

She said she does it all the time.

**NativeTxn** · 02-14-2011, 10:28 AM

Originally Posted by smokinHawk

i couldnt do it at radio shack yesterday, going to try at an at&t store later this week.
anybody been able to keep their plan with switching phones yet?

I bought mine yesterday at the AT&T store and they seemed to have no problem keeping me on my unlimited data plan. In my online account, it still shows (with the bubble selected next to "current"):

SmartPhone Personal $30.00 N/A Unlimited Current

It then shows the 2GB and 200MB DataPro for HSPA+/4G Smart Phones below it as unselected options.

**_berver** · 02-14-2011, 11:22 AM

Bought mine at radio shack yesterday and they were able to keep mine. They just have to have at&t on the phone to let them know while they do the upgrade

**tonyflo04** · 02-14-2011, 11:30 AM

Originally Posted by mj0528

AT&T just informed me that since I have an "iphone data plan", I have to choose another data plan that is not unlimited of course. This is getting old! I have talked to 2 different people yesterday and today and got different responses. Who knows what they'll do to us "iphone data" users once we switch. I can almost bet our bills will be higher one way or another though. BS!

I upgraded from my iPhone 3GS (contact started June 2009) with 450 anytime minutes (w/ rollover)/1500 Txt/Unlimited Data. I got my HTC Inspire yesterday with 0 change in my plan, I got my unlimited data and my bill stays the same. If you had unlimited data prior to Jun 2010, you are in the clear and do not have to change data plans.

**mrro82** · 02-14-2011, 11:38 AM

I bought my Inspire this morning and the computer wouldn't let him let me keep my unlimited plan so he had to call someone. They put me on the 2GB for now and when in a couple of days I'll have my unlimited back. he said the 17th.

**tonyflo04** · 02-14-2011, 11:47 AM

Originally Posted by mrro82

I bought my Inspire this morning and the computer wouldn't let him let me keep my unlimited plan so he had to call someone. They put me on the 2GB for now and when in a couple of days I'll have my unlimited back. he said the 17th.

I went to the AT&T Store do do all this, that would be my 1st recommendation, secondly I would go to Best Buy as well. Some one else mentioned Best Buy was really good at ensuring that unlimited data stayed a part of your plan

**netposer** · 02-14-2011, 01:59 PM

If you are currently on any of the unlimited plans, 3G data, iPhone or even Blackberry BIS or BES you should be able to keep the "unlimited" part of the plan. They should just have to change the plan type and not the data.

**amy78c** · 02-14-2011, 05:18 PM

I got my phone yesterday at Costco and had no problesms .. they did not have to call anyone or anything .. there is a new name for the unlimited plan now for all of us who haf it and are switching to phones that are not iphones

**killingwthasmile** · 02-15-2011, 01:25 PM

I dealt with someone that works for AT&T not an authorized retailer and he said since we have ulimited iPhone data and before that we had unlimited Smartphone data that we would be able to keep it. My wife just activated her phone today and he switched her back to unlimited smart phone data.

If you change your plan to one of the other cheaper plans then you lose your unlimited forever (or until verizon offers unlimited again in which case AT&T being their reactive selves will then offer unlimited).

**MarkPharaoh** · 02-15-2011, 01:26 PM

Weird, bought mine through my sponsorship program. Went straight to checkout and purchased, still had my unlimited plan on my account.

**sarstube** · 02-15-2011, 01:43 PM

Originally Posted by killingwthasmile

If you change your plan to one of the other cheaper plans then you lose your unlimited forever (or until verizon offers unlimited again in which case AT&T being their reactive selves will then offer unlimited).

not true, as long as you had it at one time, you can get it back.

i have yet to hear anyone say that couldn't get it back

**constantschange** · 02-15-2011, 04:40 PM

Within the last few years I've gone from (original) iPhone to BlackBerry Bold to iPhone 3G to Captivate and now to Inspire and whether you believe me or not, I only changed my data plan ONCE (going from original iPhone to BB Bold) and since then have been grandfathered into the unlimited plan.

Of course this was a while back so I'm not sure if they became more strict on stuff like this.

Note: If you buy it anywhere other than ATT you may have data problems. It seems they needed to switch my data plan to the upgraded HSPA+ but keeping it unlimited.

**vailjo91#WP** · 02-16-2011, 02:14 PM

Originally Posted by mdunn1066

If they give you trouble about it start asking about terminating your account and even mention the word Verizon, that usually gets them to bend for you a bit, worked for me in the past.

99.9 % of reps will just tell you your termination fee. Especially if you are an Iphone users a lot of reps could care less because we dont make money off that phone at all.

**ARTO** · 02-19-2011, 08:33 PM

When i went to at&t they said i could keep my unlimited data plan i used i also used one of my family members upgrade i had an iphone 3g

**mj0528** · 02-19-2011, 09:51 PM

probably won't be going back to radio shack. The guy took forever and had no idea what he was doing. Changed me to the 2gb plan, so had to call AT&T when I got home. They opened a case which I never heard anything on. I went to Best Buy to get a few things and ended up speaking with the Mobile Phone dept. and they called AT&T and got it all straightened out in 2 min. Won't be going back to RS ever again! I'm surprised they are even still in biz but from now on, BB is getting my mobile biz.

**kc1867** · 02-20-2011, 08:51 PM

Originally Posted by mj0528

AT&T just informed me that since I have an "iphone data plan", I have to choose another data plan that is not unlimited of course. This is getting old! I have talked to 2 different people yesterday and today and got different responses. Who knows what they'll do to us "iphone data" users once we switch. I can almost bet our bills will be higher one way or another though. BS!

Next time you talk to someone that tells you that, ask from someone else. I upgraded to the inspire from an iPhone 3gs w/ unlimited iPhone data plan, and I was able to keep my unlimited data for the Inspire (the feature now just reads 'Data-Unlimited' on my bill now). The only downside to keeping your unlimited data feature is that you won't be able to use your phone as a wifi hotspot (at least not using AT&T's wifi feature)

**ltmdl90** · 02-20-2011, 09:07 PM

Originally Posted by mj0528

AT&T just informed me that since I have an "iphone data plan", I have to choose another data plan that is not unlimited of course. This is getting old! I have talked to 2 different people yesterday and today and got different responses. Who knows what they'll do to us "iphone data" users once we switch. I can almost bet our bills will be higher one way or another though. BS!

I hate to bust everyone else's bubble BUT it is correct. I just got the inspire 3 days ago and i was told the same thing. No new plans are unlimited any longer.