1. velvetelvis's Avatar
    so, when i call someone, they cannot hear me. when someone calls me i cant hear them AND they cant hear me. ive tried restarting my phone, but that didnt work. any suggestions?
    02-26-2011 10:25 PM
  2. mrro82's Avatar
    Did you root your phone?
    02-26-2011 10:31 PM
  3. velvetelvis's Avatar
    nope, was just sitting here and had to call somebody. ended up using my wifes iphone.
    02-26-2011 10:33 PM
  4. Joelpatrick's Avatar
    Have you physically pulled the battery out for a few seconds and then put it back in? I had that problem once and it worked.
    02-26-2011 10:38 PM
  5. velvetelvis's Avatar
    pulled the battery. still couldnt hear either way. but, when i put the phone on speaker it worked. turned speaker off and the handset worked. kinda. it was really choppy thought.
    02-26-2011 10:47 PM
  6. Koilvr's Avatar
    I'm having the same issue when I call someone they can nit hear me & I can not hear them. It worked fine first 5 days now having this issue. I have to use my iPhone to make calls.
    02-27-2011 01:30 AM
  7. ggong5150's Avatar
    Exchange it for another one.
    02-27-2011 01:50 AM
  8. Koilvr's Avatar
    But when u turn off & on speaker phone like someone mentioned it's works fine. Anyone think it's a bug? Or is it defective?
    02-27-2011 02:13 AM
  9. mrro82's Avatar
    But when u turn off & on speaker phone like someone mentioned it's works fine. Anyone think it's a bug? Or is it defective?
    Could be both. I would exchange it to be safe.
    02-27-2011 07:34 AM
  10. velvetelvis's Avatar
    going to att in a few
    02-27-2011 11:31 AM
  11. AL_M's Avatar
    is your bluetooth headset on and sitting in a bag or sitting in your car? Silly question but I had instances when I used to use a headset that the car was close enough and the phone would grab onto the headset and connect and I would make a call and hear nothing totally stumped until I figured it out.
    02-27-2011 04:03 PM
  12. velvetelvis's Avatar
    no bluetooth headset on. not a silly question, often the best solution is the easiest. went to att and they traded it out for a new one no questions asked.
    02-27-2011 05:47 PM
  13. Spartacus802's Avatar
    I've had the same problem. Had my phone for about a week now. Last night I go to make a phone call and I can hear the person I called, but they couldn't hear me. I turned on the speakerphone and that worked. I clicked it back to the handset and notta. I'm glad to see that I'm not the only one with this problem. I'll be going to ATT tomorrow to exchange it out.
    02-27-2011 10:27 PM
  14. smokinHawk's Avatar
    go in the settings menu go to call, make sure hearing aids is unchecked, and TTY mode is also unchecked.
    gamedad likes this.
    02-28-2011 07:47 AM
  15. mrro82's Avatar
    Another thing to check would be the flip setting. See if it's set to go to speakerphone if you flip the phone. Maybe it's getting confused between flipping and activating the proximity sensor.
    02-28-2011 08:06 AM
  16. velvetelvis's Avatar
    all those boxes were unchecked. no flip mode, i turned that off.
    02-28-2011 11:23 AM
  17. gamedad's Avatar
    go in the settings menu go to call, make sure hearing aids is unchecked, and TTY mode is also unchecked.
    smokinHawk hit it right on the head, I went to Menu, Call and unchecked the TTY and Hearing aids checkboxes and all is well again with being heard in phone calls without having to use speakerphone. Thanks smokinHawk!!!
    03-03-2011 12:28 AM
  18. Gregory Ryan's Avatar
    Im definitely going to best buy tomorrow to see if I can exchange mine as well. This is quite annoying
    03-04-2011 08:15 PM
  19. tk279's Avatar
    I had same issue twice, swapped out phone for another and duplicated problem..... I had used GPS/Maps/Navigator each time before the phone went into the dumper.... Hard reset after third issue and tried to duplicate problem but seems to be ok.... Still returned the Inspire because too frustrating and lost faith in it.
    03-09-2011 11:53 PM
LINK TO POST COPIED TO CLIPBOARD