Was curious if anyone else was having similar issues and maybe a solution? I purchased the Inspire 3 weeks after it came to the Denver market from Costco. I was previously using the BB Curve 8310 and have been an ATT customer for about 5 years. Compared to the BB, I really like this phone with all its features.
However, I am having major service related issues with the Inspire with poor call coverage and dropped calls in my house and on the road where ATT has historically had no issues. The two other phones in my house are a BB Bold 9000 and a new Samsung SGH-A667. The Denver market does not yet have 4g coverage. While in my home the Inspire shows 1 bar of service on the display, most times I’m not even able to make a call. I’ll go outside in my driveway or out to the sidewalk and the same poor service exists (according to the HTC website, you need at least 2 bars to make a call Unable to make or receive phone calls on the HTC Inspire?„? 4G - HTC Inspire?„? 4G (AT&T) - Android Forums - HTC Community ). The other two phones show 3-4 bars of service with no problem making calls. My friends with the ATT iPhone 3 and 4 models were both over and even they had 3 bars of coverage with no problems making calls or receiving calls.
After going through the requisite 30 minute call with ATT customer support and the requisite “level 2” support and having them “push” upgrades to my phone last week, I am still having poor coverage. I spoke with a manager at an ATT owned store and she swapped my SIM card and with no improvement in coverage. I have even taken that SIM card and put it in my old BB 8310 and I have 3-4 bars of coverage. I spoke with customer service yesterday and they recommended the purchase of a micro cell which I’m not quite ready to pull the trigger on since the coverage issue isn’t simply just in my house.
Could the issue simply be an isolated Inspire phone issue? Should I simply have Costco replace the phone and try another Inspire? Or should I run elsewhere and get another type of phone in the ATT family of products? I’m not having any other major glitches and I’m not running any additional apps that should be causing disruption in service.
However, I am having major service related issues with the Inspire with poor call coverage and dropped calls in my house and on the road where ATT has historically had no issues. The two other phones in my house are a BB Bold 9000 and a new Samsung SGH-A667. The Denver market does not yet have 4g coverage. While in my home the Inspire shows 1 bar of service on the display, most times I’m not even able to make a call. I’ll go outside in my driveway or out to the sidewalk and the same poor service exists (according to the HTC website, you need at least 2 bars to make a call Unable to make or receive phone calls on the HTC Inspire?„? 4G - HTC Inspire?„? 4G (AT&T) - Android Forums - HTC Community ). The other two phones show 3-4 bars of service with no problem making calls. My friends with the ATT iPhone 3 and 4 models were both over and even they had 3 bars of coverage with no problems making calls or receiving calls.
After going through the requisite 30 minute call with ATT customer support and the requisite “level 2” support and having them “push” upgrades to my phone last week, I am still having poor coverage. I spoke with a manager at an ATT owned store and she swapped my SIM card and with no improvement in coverage. I have even taken that SIM card and put it in my old BB 8310 and I have 3-4 bars of coverage. I spoke with customer service yesterday and they recommended the purchase of a micro cell which I’m not quite ready to pull the trigger on since the coverage issue isn’t simply just in my house.
Could the issue simply be an isolated Inspire phone issue? Should I simply have Costco replace the phone and try another Inspire? Or should I run elsewhere and get another type of phone in the ATT family of products? I’m not having any other major glitches and I’m not running any additional apps that should be causing disruption in service.
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