Voicemaill problem

Davefyil

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Apr 15, 2011
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So im an old iphone user that made a switch to the inspire not to long ago. I have very few problems with the phone minus one biggy, well not so much a problem with the phone, but the set up.
I bought the phone from best buy and the guy set it up for me, not long after i noticed that i wasnt recieving any voicemail, which at the time wasnt anything big, but i know that my dad leaves voicemail and i havent recieved any when i miss his calls.
I have looked up how to set up the voicemail and followed the procedure, but when i get to the main menu it asks me to either put in a phone number to call someone or press pound. When i press pound it asks for the mailbox number that was given to me by my system manager. I dont know what to do to fix my mail box any suggestions?

(btw sorry for my not so great grammar)

ps im with att
 

KarlJ

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Mar 20, 2011
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I had the same. Just call AT&T. The girl I spoke with fixed it in two minutes.

(You aren't doing anything wrong... it just didn't register when you changed over from the iPhone).
 

enigmaos

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Mar 30, 2011
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Yupe, you have to call at&t or use tech support chat to have voicemail activated. They will ask you to restart the phone after vm is added to your number.
 

ednygma

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Dec 7, 2010
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Agree with above posters...I came from iPhone3g and after I left AT&T store found I no longer had a voicemail account set up. Apparently there was a switch on my account the rep did not select. I called AT&T and they got it turned back on. I then set up Google Voice for my visual voicemail and all is well now.