1. Jimbye's Avatar
    Hi,need advice on my LG G2.I jumped ship from iPhone to the LG,and I was getting tx's from iPhone users,and for some unknown reason my LG stop receiving tx from them.They can get my tx's I send them.Did I mess something up or?Thanks in advance for any help!!
    01-18-2014 08:07 AM
  2. Gekko's Avatar
    1. make sure their iPhone App Settings are set correctly. By default, sending as SMS is not selected in IOS 7. To enable this go into settings>messages>send as SMS. This will send messages as regular SMS messages when imessage isn't available.
    2. make sure that you have turned off iMessage on your old iPhone and on the Apple web dashboard of your account/phone number before you switch to Android.

    good luck.
    01-18-2014 08:39 AM
  3. Jimbye's Avatar
    Apple web dashboard of your account/phone number before you switch to Android.
    .Thanks for your help,but,duh,I don't know where to find this dashboard on my iPhone /apple account.I was receiving sms for a day or so,then either I changed something on my LG.I started using my LG before I stopped message on my iPhone.
    01-18-2014 09:28 AM
  4. Gekko's Avatar
    01-18-2014 09:41 AM
  5. Jimbye's Avatar
    Thanks for you help!
    01-18-2014 04:16 PM
  6. Gekko's Avatar
    3 parts -

    1. make sure that you have turned off iMessage on your old iPhone.
    2. delete your old phone number and delete/unregister all old iPhone(s) from your Apple ID web profile at supportprofile.apple.c0m.
    3. make sure iPhone-using friends App Settings are set correctly. By default, sending as SMS is not selected in IOS 7. To enable this go into settings>messages>send as SMS. This will send messages as regular SMS messages when imessage isn't available.
    01-20-2014 11:06 AM
  7. Jimbye's Avatar
    Ended up going to Apple Chat and they got it taken care of.Up and running now!
    01-21-2014 09:45 AM

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