I ordered my SGN2 online via a T-Mobile Advantage Direct site on Monday, and I was told I would get free overnight shipping... Then I never got a tracking number, and today I contacted them via chat and they advised it was currently backordered and it would be a few days.... anyone else having trouble getting one?
- 01-24-2013, 07:42 AM #2
- 2 Posts
I had the same problem. Even I ordered via a T-Mobile Advantage Direct site and did not get any order number / update update. Then followed up with order tracking dept and explained them that I never got order number. I was told by them that the orders placed through advantage site are processed offline in 7 days time. Even after 7 days, nothing happened. I fought with them and ordered another via phone in a same price (negotiated after a long discussion, explaining them my frustration) with 1 day free shipping. I was thinking that I would return my originally ordered phone, if at all it arrives.......but it never arrived!
I too ordered through the Advantage site.....
then I never received emails or anything.... then I was told it was backordered.... then the price was lowered by $50.....
so I called in and fought and eventually got them to give me back $50, and they said their whole tracking system was off and they had no idea where my phone was... but luckily it was already delivered... ordered Monday, got it Wed
- 02-26-2013, 07:25 AM #4
- 02-27-2013, 07:55 AM #5
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