06-11-2016 04:38 PM
51 123
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  1. Robbeague's Avatar
    Hey guys

    After updating to 4.3, I realized when trying to upload a video from my gallery or take a video from the app and upload it I am getting an error message that says :
    Unfortunately, the process com.instagram.android has stopped

    I've restarted my phone
    deleted the app and reinstalled
    cleared my memory
    deleted recent apps downloaded after update

    I don't know if this is an Instagram issue or the update. Any ideas??? Thanks!
    12-12-2013 06:10 PM
  2. HockeyaMek18's Avatar
    Hey guys

    After updating to 4.3, I realized when trying to upload a video from my gallery or take a video from the app and upload it I am getting an error message that says :
    Unfortunately, the process com.instagram.android has stopped

    I've restarted my phone
    deleted the app and reinstalled
    cleared my memory
    deleted recent apps downloaded after update

    I don't know if this is an Instagram issue or the update. Any ideas??? Thanks!
    Hey, my girlfriend got the same thing with her Note 2 after she updated to the 4.3. Tried the same steps that you did and no luck yet. I'm going to root her phone and fix the permissions and see if that does the trick, if it doesn't then I'm gonna think it has to do with the update or instagram themself. If you figure anything out let me know and I'll let you know if I get it to work
    TURBORLX likes this.
    12-16-2013 05:40 PM
  3. will_solo's Avatar
    I didn't have an issue when I uploaded a picture a few days ago. But before I even tried, I had to re-install the app first before it would even open. This was my issue with a few different apps.
    12-17-2013 07:52 PM
  4. Gertjan Bos's Avatar
    got the same problem here.
    Can not upload video from instagram.

    (android 4.3 with a Note2 )
    01-03-2014 03:24 AM
  5. dukebluedevil's Avatar
    Im going through the same thing too! I reinstalled my rom, cleared everything, but no luck.
    01-07-2014 12:16 PM
  6. JeffDLowe's Avatar
    Same damn problem! This is getting ridiculous. I also cannot get it to boot in CMW mode. So I can't root it.
    01-08-2014 12:41 PM
  7. Mark DeVelde's Avatar
    same problem with instagram video uploads imediately after installing the update ... sucks!!!
    01-09-2014 10:15 PM
  8. jblackmon87's Avatar
    Hey guys

    After updating to 4.3, I realized when trying to upload a video from my gallery or take a video from the app and upload it I am getting an error message that says :
    Unfortunately, the process com.instagram.android has stopped

    I've restarted my phone
    deleted the app and reinstalled
    cleared my memory
    deleted recent apps downloaded after update

    I don't know if this is an Instagram issue or the update. Any ideas??? Thanks!
    I'm having the same issue. Did anyone figure it out
    01-18-2014 02:07 AM
  9. dakicka's Avatar
    I'm having the same exact issues on my Samsung Galaxy note 2 on Verizon after the crappy new Android 4.3 update. After the update, not only were my keyboard buttons re-arranged, but now Instagram video does not work - both for recording with IG's app and also uploading from an external source. I've e-mailed IG several times with no response. It must have to do with Android's crap update. Has anyone figured out a solution yet?!
    01-18-2014 06:13 PM
  10. GoonerZ's Avatar
    I am having the same problem, I've got the S3 LTE. Anyone managed to sort this out?

    Posted via Android Central App
    01-19-2014 04:31 PM
  11. zaydabarber's Avatar
    Im having same problem

    At&t Samsung galaxy note 2
    01-23-2014 11:54 PM
  12. andreirapuru's Avatar
    Same problem...
    Galaxy S3, 4.3
    01-27-2014 12:49 PM
  13. Robbeague's Avatar
    Cant believe there is not a fix to this yet. Ig is slacking. Too much money to count.
    dakicka likes this.
    01-28-2014 10:20 PM
  14. MontyFernandez3's Avatar
    I started experiencing those issues after updating to 4.3. Cant upload video on Instagram. I sent several reports to IG and android. I just updated my other note 2 unfortunately I experienced the same problem. Jellybean 4.3 really sucks. And take note the battery life and charging really sucks.
    01-28-2014 11:23 PM
  15. MontyFernandez3's Avatar
    I just called Samsung customer service and explained the issues. They told me to visit the Samsung service center to downgrade it. That's the only thing that I can do. They still dont have any idea when they can fix it.
    TURBORLX likes this.
    01-28-2014 11:41 PM
  16. marktplaats marktplaats's Avatar
    Downgrading wont Work and will make Your phone unstable. Happened with me so i installed a ROM and now using the way faster Android kitkat 4.4 . however instagram video upload still doesnt work. This is so annoying.
    TURBORLX likes this.
    01-29-2014 07:17 PM
  17. Aline Vasconcelos's Avatar
    Rooting is not a solution
    installing all apps again will not help as well.
    I have tried EVERYTHING
    And nothing seems to work.
    I will buy something else...never more jellybean
    01-30-2014 08:01 AM
  18. TURBORLX's Avatar
    I been having the same issue with INSTAGRAM. After the 4.3 update on my Verizon Note 2 galaxy, everytime i try to upload i get this message:
    Unfortunately, the process com.instagram.android has stopped. I called verizon, they tried to troubleshoot my phone no luck. It is an Instagram compatibility issue.

    Does anybody know of any updates?
    01-30-2014 10:47 AM
  19. JWellington's Avatar
    Still no solution? I am getting this too.
    02-08-2014 01:11 PM
  20. bvirag's Avatar
    Rooting won't do anything & neither will un installing. Ive tried just about everything. The nee Android update just isn't compatible with IG or vice versa.

    GALAXY NOTE II
    dakicka likes this.
    02-09-2014 05:38 PM
  21. timminsamanda16's Avatar
    OMG same thing here too and been happening for ages!! Been able to upload videos before my phone crashed, got it back from manufacturers and it was on a different system but much faster. But instagram doesn't allow the videos. After reading these comments, and numerous angry and annoyed reports to instagram, I am guessing its my phones system that is the problem!!! What a joke!!
    02-26-2014 02:38 PM
  22. gajake15's Avatar
    March 3rd and still instagram video doesn't work with my 4.3 note 2.
    dakicka likes this.
    03-03-2014 10:19 AM
  23. AnnaSpurling6's Avatar
    I'm having the same issue! Has there really not been a solution found? No new updates? Is there anyway of getting the previous update?
    03-06-2014 01:50 AM
  24. bvirag's Avatar
    Still can not upload videos to Instagram. I'm getting real fed up with this bs.

    Galaxy Note 2
    dakicka likes this.
    03-10-2014 11:52 AM
  25. dakicka's Avatar
    I spent 3 hours on the phone with Verizon, Samsung & Google Play and still no where. Verizon sent me out a replacement Samsung Galaxy Note II today thinking it would resolve the issue, but nope. I started Instagram right away and tried to upload a video and no luck. I am now cancelling my Verizon account because I discovered friends with the device on other networks (such as T-Mobile and AT&T) do NOT have this bogus uploading a video issue. So I think it's partly Verizon's fault (their version of Android 4.3 is not compatible with IG) and partly Instagram's fault (they've not responded to nor addressed this obvious issue). You can see hundreds of reviews on the Google Play store with angry Samsung Galaxy users stating they cannot upload video to Instagram. Unfortunately Instagram does not respond to the comments nor have they replied to any of the tech support e-mails I sent them. I've invested close to 14 hours troubleshooting this issue via phone, e-mail, etc. tech support and have now given up. I'm going to cancel Verizon and move to a new carrier because they could not resolve this issue. It's quite sad what we have to do when companies don't hear their customers' issues and do not address and fix them.
    03-11-2014 05:58 PM
51 123

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