Don't trust their rebate they found a way to screw me out of mine.
All my rebate info was filled out in the store by the guy who sold the phone to me. I'm waiting for a rebate and all of a sudden I get a letter saying i'm not eligible. Reason cause I didn't take the more expensive plan, and because it was a two day special it didn't count.
Yet all their advertisement was for the phone rebate not mentioning anything about having to have an unlimited plan. Or that it was not going to be used for a 2 day special over Thanksgiving. The rebate was right there next to the phone and said nothing related to anything they said in the letter our over the phone. More like it was a joke they screwed me.
I'm on long Island and my service is iffy..forget about weekend service using 4g. Unless i'm in my house on wifi, i'm waiting to connect to the internet. I was dropping calls but it seems to have got better related to that. Then again I only used 125 min last month and so far this month 40 min. With 3 dropped calls near Merrick road.
I have a topic on the t-mobile website about the crap they are putting me through.
The guy in the store is trying to get the rebate thing straightened out, so far its been 3 Weeks. Plus it took until January until I got the letter from them saying I wasn't getting the rebate.
Has far as i'm concerned everyone of these companies are looking to screw its customer. You just got to pick the one that will at least use lube while they do it.
My next step is to lose my etf and get a Government phone for nothing and let all you pay for me having it,
But I will say the phone is great has far as speed and not hanging up like my cappy did with att. I do like the phone its like having a mini computer.
Edited. I'm on a 2GB data value with 500 talk minutes. So make sure that plan is included in their rebate
Last edited by raven71; 02-12-2012 at 08:17 PM.
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