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Re: SIM Subsidy Unlock Code
RE: Recently purchased the SGH-T999 on eBay from someone that advertised it as a "new, unlocked" phone. This phone was working fine (using it on the Solavei network) but as of 11/27/12 it stopped working. Contacted the mobile phone provider Solavei and they are able to call the line but I can't receive calls or dial out. I went to T-mobile's website and searched a bit, and found an article related to "SIM Subsidy Unlock Code".
Originally Posted by skymobileweb
Recently purchased, stopped working 11/27/12 (Purchased when?)
How old is phone?
SIM Subsidy Unlock Code= Unit will not accept SIM from another carrier.... PERIOD
My experience has been a SIM from another carrier won't work for a "while", then quit working. Upon inserting a SIM from another carrier a message will pop up on the screen saying "Foreign SIM detected" (or words to that effect) and the phone won't work.
Once the SIM lock is removed, it should remain unlocked (Unless you flash it with a locked image.)
*Foreign SIM= SIM from another carrier than phone is locked to.
The phone working for a while, indicates something else is amiss.
Solavei SIM card is defective /outdated. = Suggest you REPLACE it. First step would be to get it swapped out.
Alternatively Obtain a T-Mo prepaid sim, or borrow T-Mo SIM from a friend. Does a T-Mo SIM work in the phone?
Solavei, whoever and wherever they are has provisioned your line wrong? Suggest they DELETE, they setup your line(s) again.
Solavei is having "problems" (Good luck getting them to admit problem is on their end.)
Worst case= Assuming phone has the correct RF bands for your region of the world is phone is defective, phone has been blacklisted as being stolen... your provider has detected a phone on their network they don't like.
Another possible reason phone "stopped working" = Water damaged? Disassemble phone, check internals. How long did phone work?
Q: Does GSMLiberty.net, the software used show the phone is unlocked? What was their response? Copy and Paste the exact error message you are getting, if any.
RE: GSMLiberty.net and spent $30 for an unlock code but after 3 attempts that is not working either.
(I'd try another SIM in the phone..)
PS: Wish you the best, but good luck on getting T-Mo to send you the unlock code, unless someone screws up in that department I doubt they will send you the unlock code.
You don't have a T-Mo account
You're not a T-Mo customer.
Seller not a authorized dealer?
Seller not authorized user
Seller cannot provide information about authorized user. Phone could be stolen, or blacklisted.
You're wanting to use the phone on another network.
PS: You sure the phone isn't PUK locked? You didn't assign SIM unlock password, type in the wrong password and PUK lock the phone?
Oh, one last thing.... POST BACK A DETAILED FOLLOW-UP on what happens!