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  1. Thread Author  Thread Author    #1  

    Default help - cracked screen won't respond to touch

    I dropped my phone a couple months ago and put 2 small cracks in the screen. Everything worked fine. a few weeks after, I dropped in water but not enough to make the stickers red in the back. Out of nowhere today, my touch screen stopped responding. Phone calls, texts, emails, etc all come in with no problem. Home screen, volume and lock buttons work fine but nothing on the touch screen will respond. What could be the problem and what do I need to fix it? I believe T Mobil said that the warranty may be voided if the screen is cracked...
  2. #2  

    Default Re: help - cracked screen won't respond to touch

    A cracked screen or water damage is not covered by Warranty. If you have the Insurance you would just pay the deductible for a replacement. With a cracked screen and water damage you would need to just bite the bullet and buy a new phone if you have no Insurance.
    SGH-T999
    T-Mobile USA
    Rooted Stock 4.3
    (No KNOX)
  3. #3  

    Default Re: help - cracked screen won't respond to touch

    Sounds like the digitizer got water damaged.

    Sent from my Nexus 5 using Tapatalk
    Addicted to phones, cameras and all things Radio Controlled!!!
  4. #4  
    ipwn3r456's Avatar

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    Default Re: help - cracked screen won't respond to touch

    Yep. Sounds like the digitizer is failing like Diesel said. Replacing one of those is going to cost you atleast $100... plus the cracked screen.
  5. #5  

    Default Re: help - cracked screen won't respond to touch

    If it's just the screen and digitizer it shouldn't be that high, if it's all 3 however (screen, LCD, digitizer) than yea $100+

    Sent from my Nexus 5 using Tapatalk
    Addicted to phones, cameras and all things Radio Controlled!!!
  6. #6  

    Default Re: help - cracked screen won't respond to touch

    http://m.repairsuniverse.com/samsung...ent-white.html

    Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM 10.2 using Tapatalk 4

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