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  1. Thread Author  Thread Author    #1  

    Default T-Mobile LG G2: Update Issues

    I am not amused.

    I "upgraded" to the new kitkat and its been nothing but one headache after the other. Extra spaces in the middle of words was my least favorite.. but now i have a new problem.. i wonder if anyone here can help.

    When i have an incoming call, my entire screen used to be filled with a display. NOW i have a black screen with a little box up at the top. In the little box is the caller id info, and 2 buttons, green to swipe to answer, red to swipe to decline.

    The photo for my contact no longer appears, and there is no option to decline with text message.

    Once i take the call, the little box stays there with one option: hang up. No mute, nothing. Just hang up.

    OCCASIONALLY, i can tap the bottom of the screen and get to home, but then im stuck there, and if i try to talk, the phone goes nuts opening random programs from my face being next to the display.

    PLEASE HELP. Im out of the exchange window, so im stuck with this phone and frankly im very unhappy about that.

    Anyone else experiencing similar issues?

    Many thanks,
    GypsyAngel
  2. #2  
    korab84's Avatar

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    Default Re: G2 Update Issues

    Quote Originally Posted by GypsyAngel View Post
    I am not amused.

    I "upgraded" to the new kitkat and its been nothing but one headache after the other. Extra spaces in the middle of words was my least favorite.. but now i have a new problem.. i wonder if anyone here can help.

    When i have an incoming call, my entire screen used to be filled with a display. NOW i have a black screen with a little box up at the top. In the little box is the caller id info, and 2 buttons, green to swipe to answer, red to swipe to decline.

    The photo for my contact no longer appears, and there is no option to decline with text message.

    Once i take the call, the little box stays there with one option: hang up. No mute, nothing. Just hang up.

    OCCASIONALLY, i can tap the bottom of the screen and get to home, but then im stuck there, and if i try to talk, the phone goes nuts opening random programs from my face being next to the display.

    PLEASE HELP. Im out of the exchange window, so im stuck with this phone and frankly im very unhappy about that.

    Anyone else experiencing similar issues?

    Many thanks,
    GypsyAngel
    Have you tried contacting T-Mobile, going to a store or calling 611, for you issues?
  3. Thread Author  Thread Author    #3  

    Default Re: G2 Update Issues

    No, i researched online first, and finding no answers, came here. Isnt that why the forums are here?
  4. #4  
    korab84's Avatar

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    165 Global Posts

    Default Re: G2 Update Issues

    Quote Originally Posted by GypsyAngel View Post
    No, i researched online first, and finding no answers, came here. Isnt that why the forums are here?
    You can try doing a factory reset...if that doesn't help then a trip to T-Mobile might be helpful.

    Posted via Android Central App on LG G2
  5. Thread Author  Thread Author    #5  

    Default Re: T-Mobile LG G2: Update Issues

    Im kinda hoping not to destroy all the efforts ive put in to personalizing my phone over the past 4 months..
  6. #6  
    korab84's Avatar

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    164 Posts
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    165 Global Posts

    Default Re: T-Mobile LG G2: Update Issues

    Quote Originally Posted by GypsyAngel View Post
    Im kinda hoping not to destroy all the efforts ive put in to personalizing my phone over the past 4 months..
    Give T-Mobile a call and see what they can do before doing a factory reset...or go to a store.
  7. #7  

    Default Re: T-Mobile LG G2: Update Issues

    I've been getting the space between letters as I type myself...jelly bean was great kit kat not so good..too many issues

    Posted via Android Central App
  8. #8  

    Default Re: T-Mobile LG G2: Update Issues

    I believe the little black box appears when you are in another app. For example, if I am browsing the Web, and a call comes in, the little black box allows me the option to accept the call or decline it. If I'm not in an app, or just carrying the phone in my pocket and a call comes in, the screen is full with the caller's info, the option to answer, decline with a text message, etc.

    Posted via Android Central App

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