LG Stuck in Restore mode

[Eferhilda]

So, my girlfriend was doing a factory reset on her phone. That went through without an issue, but when she tried to restore from the backup she made it is stuck at 49%.

So, any help on this would be greatly appreciated.

 

[STARGATE]

Was her phone rooted?

Sent From Another Galaxy

 

[Eferhilda]

Nope. We have not done anything at all to the phone save for just use it.

 

[jesseharps]

If your restoring from a backup are you doing it with TWRP or CWM or stock recovery?

Posted via Android Central App

 

[jesseharps]

Does it look like this?

Posted via Android Central App