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Reporting Issues to Google

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Old 12-26-2010, 12:55 PM
 
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Here's a quick list of reports made to Google. Please visit the links and star the problem. For more details, read below the list.

0) Request for Custom Auto Corrections: [Only registered users can view links. ]

1) Random ringtone/notification tone changes: [Only registered users can view links. ]

2) Disappearing App icons on the home screen or difficulty in moving them: [Only registered users can view links. ]

3) Disappearing photos from the Gallery:
[Only registered users can view links. ]

4) Repeal the 15-min return policy in App Market (it used to be 24 hours): [Only registered users can view links. ]

5) Accelerometer not working after using Sky Maps: [Only registered users can view links. ]

6) Home screen scrolling lag/issues: [Only registered users can view links. ]

7) NFC option displays "an error occurred" when toggling on/off check in 'Wireless & Network Settings' menu: [Only registered users can view links. ]

8) Gingerbread Stock Keyboard Glitch: double letters: [Only registered users can view links. ] (I demonstrate the problem in this YouTube video: [Only registered users can view links. ]

Thank you.


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MORE DETAILS:
There are many things Google and Gingerbread get right, however there are still inevitably issues. Please post them here, and if you get a chance, report them to Google here: [Only registered users can view links. ]. After doing so, we can use this thread to link the created issue to get other people who are experiencing it also to go and star it, so that more attention is brought to Google.

My two biggest and most frustrating issues are that my ringtones (including alarms, contact specific ringtones, etc) change randomly. Anyone else experiencing this? An issue was created by someone over at XDA already, and can be found here: [Only registered users can view links. ] . Please visit it and star it if you are experiencing this as well with your ringtones.

Secondly, I notice sometimes my pictures taken with the phone's camera disappears from the Gallery, without me editing or deleting them. I reported this issue here: [Only registered users can view links. ]. So, again, if anyone is having similar issues, please visit the link and star it.

In general, report all issues to Google, and then share that report here. Let issues be known. If it's a widespread problem across Gingerbread and many users, and enough attention is brought to it, Google should address it in future updates.

Thanks.

Last edited by onthecouchagain; 02-16-2011 at 05:58 AM.
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Old 12-26-2010, 05:04 PM
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I just got my EVO 2 days ago...in the "setting" in the market i checked the box, so i am notified when there is an update for one of my APPS....but im not geting any notification at all....i noticed it when there was an update for the GOOGLE MAPS. and another syste app that i have
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Old 12-26-2010, 07:17 PM
 
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Quote:
Originally Posted by reverepats View Post
I just got my EVO 2 days ago...in the "setting" in the market i checked the box, so i am notified when there is an update for one of my APPS....but im not geting any notification at all....i noticed it when there was an update for the GOOGLE MAPS. and another syste app that i have
You EVO is running stock Gingerbread 2.3? If so, please report your issues to Google via the link I provided. It's the only way to get their attention to it.

If not, this thread is specifically about Gingerbread 2.3. Thanks.
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Old 12-26-2010, 07:26 PM
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Definitely starred the 15 minute refund window. I'm really hoping that Google sees how much negative taste this has put in a lot of our mouths. Some argue it's better than having no refund window, and yes, it is...but when you go from 24 hours to 15 minutes, that's a bit much.

Let's hope this grows enough.
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Old 12-26-2010, 09:16 PM
 
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The one that annoys me the most is contact sync. Most HDPI phones use contact photo resolutions of at last 320x320 pixels (sense phones even higher), but Google automatically resizes them to 96x96 during sync so they end up looking horrible. This issue has been reported many times over the past year and more (sorry for not posting any links, I'm posting this from my phone and just can't be arsed), but Google has done nothing to fix the issue. I've kept contact sync off ever since I got my desire in march for this very reason. I'm a photographer, I've taken all of the photos I use for the contacts and I just refuse to use a downsized, horribly compressed version of them. I want to keep my contacts synced, though, so I hope they fix this issue soon...
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Old 12-26-2010, 09:23 PM
 
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A smart fella at XDA recently found a temporary solution to the Ringtone changing issue:

Simply create a folder named Ringtones in your Media folder (should be system/media/audio/ringtones) then dump whatever custom ringtones you want in there. This should prevent the partitioning from forgetting that you assigned specific ringtones to contacts, phone call, and alarms.

Tried and works so far. However, don't hesitate to still visit my link and star the reported issue so Google will have a more official fix in future updates.

Last edited by onthecouchagain; 12-27-2010 at 09:00 AM.
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Old 12-26-2010, 09:25 PM
 
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Quote:
Originally Posted by Chris Kerrigan View Post
Definitely starred the 15 minute refund window. I'm really hoping that Google sees how much negative taste this has put in a lot of our mouths. Some argue it's better than having no refund window, and yes, it is...but when you go from 24 hours to 15 minutes, that's a bit much.

Let's hope this grows enough.
Do you mean this? [Only registered users can view links. ] If so, I've starred it as well. Seems like there is a lot of attention brought to it. Excellent.
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Old 12-26-2010, 11:45 PM
 
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New issue: Disappear icons. Anyone else experiencing difficult to move app icons on their home screen; and sometimes app icons just disappearing altogether when attempting to move/reposition them on your home screens?

I filed a report to Google: [Only registered users can view links. ] If you're also experiencing this, please visit the link and star, so more attention is brought to Google.
  #9  
Old 12-26-2010, 11:52 PM
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Quote:
Originally Posted by onthecouchagain View Post
Do you mean this? [Only registered users can view links. ] If so, I've starred it as well. Seems like there is a lot of attention brought to it. Excellent.
Yep that's exactly the issue I am referring to. Google has been (for the most part) pretty good at addressing issues that have been widely reported in the past. So my fingers are crossed.
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Old 12-27-2010, 12:31 AM
 
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Quote:
Originally Posted by Chris Kerrigan View Post
Yep that's exactly the issue I am referring to. Google has been (for the most part) pretty good at addressing issues that have been widely reported in the past. So my fingers are crossed.
Indeed. Unfortunately, the latest issues/glitches with Gingerbread are not getting enough attention, despite being shared by others (many XDA members report more or less the same issues - can't be a coincidence).

Gingerbread is glitchy. Here's a new one: disappearing app icons in the home screen when trying to reposition app icons. Anyone else experiencing it?
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